Robert A.
I ordered two different plates to…
I ordered two different plates to compare comfort. One was advertised as single-curve, the other as multi-curve. The (correct) plates arrived and appear to be good quality, but they are both single-curve. I emailed the company with details. I did not "complain" or ask for a refund--I'm happy enough with the plates--but I thought they might want to correct the description on the webpage. I got no response, and the description (item MC1012) has not changed. Oddly, my email was to Battle Steel, the website where I purchased, but afterward I did receive an email from Botach (who made the plates) saying my credit card would be credited $3.60 "for tax difference due." There was no other explanation. Communication doesn't seem to be a strong suit here.


