Eric B.
Sent the wrong item- No Reply from them
Ordered a part made of steel. They sent the aluminum version which is cheaper. No response to inquiries on how to fix the issue.

Dynamic Products & Solutions
Battle Steel (battlesteel.com) has 338 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Eric B.
Ordered a part made of steel. They sent the aluminum version which is cheaper. No response to inquiries on how to fix the issue.
susanne S.
sent item after I leave USA, had written in the order that the order should not be made if they could not be delivered before 14 July, no responses from the company, so the package was delivered to a hotel after I had gone home to Denmark Items are payet, but stand somewhere ?
Datbruva
Had exactly what I needed and the items were in stock. Customer service is on-point.
Thehegt T.
I purchased 2 times on Sunday and today is Thursday and never hear anything from BattleSteel about shipment, I also have sent an email to them Nothing reply what’s up with this Website? BattleSteel website is actually Botach.com I know because when I check my PayPal paid to Botach
David C.
Purchased an item, but it did not fit. There are no instructions for returns. Messages sent twice through the website, twice via email, 1 phone message and 1 DM through facebook. No response of any kind. Clearly a scam. Do not use, Ever ever ever.
Daniel V.
Where in the hell is the customer service? No response what so ever. Stay away people, you have been warned.
Molly A.
I ordered a switch from them after Christmas. I ordered the wrong one and since have been trying to get a hold of them to see how to return the switch and get the right one. I have sent 6 emails to their customer service and I have attempted to call their customer service number several times which sounds like a standard cellphone!!! It rings, nobody answers and a standard voicemail picks up!!! I am so upset! I spent $193 and can't get a hold of anybody from this company!!!!!
Saltripin Guitar & Pedal Co. S.
quality good price and fast shipping