Nana S.
They sent me the wrong vedt
They sent me the wrong vest and it took forever to get it.
Response from Battle SteelOct 31, 2022
we sometimes have longer than desired lead times when dealing with high volume of orders

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Battle Steel (battlesteel.com) has 338 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Nana S.
They sent me the wrong vest and it took forever to get it.
Response from Battle SteelOct 31, 2022
we sometimes have longer than desired lead times when dealing with high volume of orders
Happy C.
The checkout process was familiar and straightforward. This is a huge PLUS for most of us that do a fair amount on Online shopping. Our package arrived as promised.
Minh N.
Great price, excellent service, and fast shipping.
Jaison B.
Excellent product,Reasonable price and very quick free delivery. Recommending it to everyone i know.
Stephen W.
Extremely well priced products prompt shipping
Ashley W.
I palced an order for Flexible Armor for Vertx Gamut 2.0 Backpacks on 9/30/22. Later got it in the mail, nothing special, regular delivery. Tried to fit it into my Vertx Gamut 2.0 (Gamut) backpack and was disappointed immideately - it didn't fit. I was sceptical before ordering it, because in the description picture it is just a rectangular plate, whereas the Armor plate pocket in the Gamut and the Gamut itself has a "tapered" at the top shape. Other popular brand which makes Gamut armor plates, have them tapered shape - its easy to find online. I contacted their support, send them pictures of Gmaut original (tapered) plastic insert that comes with the backpack next to their armor plate (straight rectangular) and got the short answer that: 1. It is the right shape and it fits. 2. They don't give a pig's tail about how other companies do it. I tried sending them the photo againg, describing that tapered means wider on one end (at the bottom) and narrower on the other end (at the top) and when you try to put a straight rectangular plate it will simply not fit in there. Next reply was the email with the picture form their website with 5.11 backpack with their plate in it in the common pocket of the backpack. On that I mentioned that its not a Gamut backpack in the picture + Gamuts have a dedicated pocket for the plates. They don't go into the common pocket area together with your backpack stuff. After this I had a response that they can give me an RMA# for the return but not paying for anything, because THIS IS THE CORRECT ITEM. And that was the response from Rina - Customer Service Supervisor. Well, if THIS is a supervisor, I'm scared to imagine how it is to deal with their regular representatives. Be aware, that Battle Steel is a rebranded Botach.com. Obviously, rebranding didn't help - something tells me that the issues are within. Buyers beware.
Response from Battle SteelOct 31, 2022
not an accurate representation of customer experience.
Paul P.
I got the level 3 special threat. Definitely light weight and not to thick so stock positioning is the same. Mutli-curve hugs well enough...could be a little move curved at top towards the collar but it's fine. Hopefully they never have to be tested in a real scenario and hopefully they do their job. Gunsandgear as well as iraqivet8888 have great reviews/demonstrations of these plates. Coating was even and they look well made. Shipped fast and you can't beat the price for since they are basically a lightweight level 4. I recommend
Marc M.
Great product, excellent price and very fast turnaround.