Chasity
Poor Communication/good customer service
Update: I was provided a tracking number and it showed all movement accounting for the time I’ve been waiting. Therefore, I have updated my review to reflect the better and near instant communication I received after the company was made aware. Bravo! I placed an order for rashguards on 9/29/24 and as of today, I have not received any shipping updates or even a tracking number. This prompted me to further research the company as I figured I had been scammed and I can’t help but see this company has a long history of customer complaining about shipping time and poor communication. I am giving 1 star because I don’t have a product to rate, likely won’t receive a Halloween themed rashguard in time for proper use, and there are clearly still communication and shipping issues disproportionate to what is advertised that the company has failed to address. For reference, my order number is bfg3040.
Response from BattlefitgearOct 16, 2024
Thank you for your thoughtful review of our company. We are committed to enhancing our product development initiatives to provide our customers with even higher-quality products. Thank you and have a great day!


