BattlefitgearReviews of battlefitgear.com

Took over a month to receive my order, reached out twice and only got one response. Then my order arrived, incorrect in the wrong size. They say they would refund me all but shipping cost, and they needed me to confirm I changed my negative review before they would do the refund. Currently still waiting to be refunded. (Order bfg8093) … They have since refunded me and offered to send the correct gear. Ill update my review to 2 stars, but still a rough experience.

The design of the leggings were good but I found the size guides were not helpful. I measured my waist at 29" so ordered size XL The leggings were way too big, hanging off my back and the legs and ankles really baggy. They actually measured 30" without being stretched. On the order page it states: NEW AND UNUSED ITEMS THAT HAVE BEEN SUCCESSFULLY RECEIVED BY CUSTOMERS WITHIN 30 DAYS ARE ELIGIBLE FOR RETURNS. It should be made clear if your items do not fit correctly YOU CANNOT RETURN IT FOR A REFUND. I was not offered a refund after sending photos and measurements. You need to be aware that the size chart is for items measured flat which is not necessarily the same as your size (if the item is made of lycra and stretches) If you order the wrong size, you do not have the option to return it (even unworn) so you have to be sure of the size you order. Matter was resolved with Battlefitgear 6 weeks after my email.

Also wondering when my packages will be shipped. I ordered items at the beginning of the month - looks like singular order was broken into 2 shipments and neither is on its way. Order#bfg3908 All items for Christmas and I’m highly doubting they won’t arrive in time.

Ordered a singlet for Christmas gift and at the time it said it would take 2-3 business days for processing. Currently it’s on business day 8 with a status of “pending”. Have reached out to customer service, awaiting a response. At this point, highly doubtful I will receive this before Christmas and as it’s Santa themed, will not need if it won’t arrive in time. Would love to update review once I hear back and get updated order and shipping info.

I ordered rash guards for my kids Jiu Jitsu class for Christmas gifts (8 items over $200). It took 2 weeks & messages to supplier to receive a tracking number. Just to find out that my order was split into 2 shipments. One tracking number doesn't even show it exists. I have ordered similar items from other companies like Raven fightwear and never had this issue come up. I tried to avoid my summo sports experience and give a new company a try. I feel like I have been scammed and don't know that my products will arrive. Generic responses. If my orders don't come in by 12/19.24 the I will fight with bank on recouping the payment and filing complaint with the Waterloo business bureau where the company address is located. 1/6/2025: Update on shipment, after multiple email conversations with the Customer service the end result was a compromise. The shipment did not arrive on the time i needed it by. The compromise was 50% refund and a delivery before 1/19/25 and I would not report to business bureau. The shipment did come in prior to the 1/19/25 date in 2 different packages. Buyers be aware that all gear from this site is a custom order shop according to the battlefitgear team. Meaning its a build to order not stock. Processing may take more than 3-5days. I WOULD HIGHLY RECOMMEND that the battlefitgear team find a different shipping partner. I feel that this was and IS where everyone is having issues with the company. Material isn't bad, not very durable some items have tears already. Designs are pretty cool. I may use them in the future for NON critical items.

Takes too long to ship also unable to understand tracking since its in Chinese