Michael A.
They provided a full refund
Customer service responded to my request a replacement order or a refund. They provided me a full refund on missing products. Just in case the order number is bfg3750
Response from BattlefitgearDec 24, 2024
We're really sorry you had a frustrating experience. Because we have multiple factories, and your order contains items from different factories, the order will be split into two shipments. The remaining order is on the way to you. Our customer service department will get in touch with you via email. Please check your email Could you please take a moment to reconsider your rating and provide us with your updated feedback on our product. Your sincere opinion is highly valuable to us. Thank you sincerely. Thank you and have a great day! -------------------------------------------------------------------------------------------------- Update : Thank you for your thoughtful review of our company. We are committed to enhancing our product development initiatives to provide our customers with even higher-quality products. Thank you and have a great day!