BattleBeaverCustomsReviews of battlebeavercustoms.com

i am not satisfied with the custom controller builder because i do not have the option to select wood a b x y buttons and triggers on my (custom) controller

I purchased a controller for €360 from Battle Beaver and was shocked by the poor quality of the product. The front and back don’t fit together properly, there’s a creaking noise, and it feels like a screw is missing. When I contacted customer service, they told me this was “within the range of acceptance” and not a reason for a return. This is absolutely unacceptable for the price. To make matters worse, I’m expected to pay €50 for return shipping to New York, despite receiving a clearly defective product. I’ve bought several controllers from Battle Beaver before, and almost all of them had to be sent back for repairs after some time. But being asked to accept a defective product right from the start is a new low. For this price, I should be able to expect quality. I’m very disappointed and cannot recommend this store.

In short: their thumbsticks last less than a year, they have purposely made it extremely difficult to replace the non-interchangeable thumbsticks on their custom controllers, and when you buy new thumbsticks, you might receive thumbsticks that don't fit the controller properly due to poor quality control. I have original PS3 controllers that I used until 2023 that hadn't even started to show wear on the thumbsticks. The thumbsticks on my original PS4 controller never wore out either. But the thumbsticks that came with my custom Battle Beaver controller lasted less than a year. When you open your Battle Beaver controller to replace the thumbsticks, Battle Beaver has fastened the internals in such a way that it's extremely difficult to take them apart, with no visible way of doing it, as if they've been glued down, which is completely unnecessary. I've modified several DualShock 4 controllers, and the internals always pop out once you've detached the wires and unscrewed the screws. The internals in the custom Battle Beaver controller will forever be as loose as the stock controller once you've managed to pry the Battle Beaver controller open, so why fasten them down so damn hard in the first place? Battle Beaver stated on their website that customers could replace the sticks by themselves. Thanks to their unnecessary practices, I ruined my custom controller; one of the face buttons stopped registering presses. The last time I bought new thumbsticks from Battle Beaver, one of the sticks was too big for the controller shell and would get stuck, so I asked for a replacement, but Battle Beaver issued a refund instead, so I ended up with a useless pair of thumbsticks that I paid customs duties for.

Garbage controller 300$ controller doesn’t work so I pay 120$ to send back to get fixed and they send it back with the same issue never buy one

I got my controller on 28th of November thought it was just my game not running correctly but it’s not! Left analog is sticking after only 8 weeks of having the controller. I’m a returning customer of 3 previous controllers just because I like how small the rear bumper are. Explains this on an email and never got a response They want me to pay for shipping and repairs on this controller which is a joke from BB. AVOID

Bought a custom Xbox controller, left stick goes out after 3 months of play time. Sent controller back to them for repair which I had to pay for as their warranty is 60 days (At this time, could've changed by now). Received repaired controller only for a week later my left bumper stopped working. Their products are cheap quality that doesn't last. I wouldn't recommend buying anything from them. There's a reason they send pro players 3-4 controllers at a time, because their products don't last and the pro player will need 3-4 controllers to make it through the year

I bought a PS5 controller from them. Wildly expensive for just adding switches to the D-pad. I had to get it repaired after one of the buttons broke after 3 months (I did drop it to be fair, but I didn't throw it or anything, it just fell off my chair). I've sunk over $450 into this controller that had a very small modification. DO NOT USE THIS COMPANY! Especially if in Canada.

I bought a controller on september 2023 with which i was very happy untill recently. The back button stopped functioning well and i reached out to Battle Beaver to get it fixed. I had to pay repair costs and shipping fee which would add up to ~€70 for a €110 controller. Very unfortunate to have to pay such costs for a controller which isn't even half a year old.