Alfred N.
DO NOT SUPPORT THEM
THIS COMPANY IS CRAP!!!

Here at Battle Beaver Customs, we focus on improving our customer's gaming experience through custom video game controllers for PC, PlayStation 5, PlayStation 4, & Xbox Series X.
BattleBeaverCustoms (battlebeavercustoms.com) has 104 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Alfred N.
THIS COMPANY IS CRAP!!!
Jordan L.
Absolutely awful company, controller took nearly 9 weeks to arrive then when it comes it’s broken out the box!! Left stick not working atall opted for magneto sticks and they literally don’t even work!!!! £260 and 9 weeks later for something I can’t even use!! Have sent videos to company no response as of yet and no doubt wont refund it as there customer service is shocking, mathew needs to be sacked also!! Terrible company avoid 100% i paid £60 for an Attack A controller budget in mean time and it’s much better!! Awful company
Kim
Controller lastet no longer than 6 months with completely normal use and never even dropped it ones. I chose a medium tension joystick, now it makes creaking sounds and my aim is randomly lagging upwards. Clearly a faulty part installed and I need to pay all the costs of the repair because the warranty is out. They are taking no responsibilities of their wrong doings. Edit: On their own site they are chosing themself which reviews should be posted!!!!!! That is evil
Sunika
I bought 2 controllers from BB for each of them the same problem after a few months only the right paddle (for slide) simply no longer works, obviously no guarantee on that I strongly advise you not to buy this controller, you should rather go towards mass distribution controllers like the dual sense edge or the vitrix.
DoomF
Terrible company to deal with, I have purchased 3 controllers now and they have all had problems with stick-drift. The policy is 15 days refund but the controller will show signs of it after a month or so. It's not worth it honestly.
Christian B.
Dont be deceived by all the 5 star reviews on their website. Come here to see. They hide all their 1 star reviews amongst thousands of other good ones on their official site with a poor filter. They make most of their income off repairs and do nothing to fix those issues permanently. They know their warranty is bull too. Sony is also a dog company too with all their restrictions and liscensing for their terrible plastic products so Ill give em the benefit of the doubt and say BB can probably only do so much. I also can say I enjoyed the controller throughout a year and a half as it never got stick drift and no buttons failed. However all the positives of the controller become null and void with the button placements which are a pain. That is the main issue in my eyes. A good 3/4s of people are going to pick the wrong placement that doesnt match there hand size and they dont have a chart/guide that helps you. This is the deal breaker for me and ruined part of my experience throughout the year and a half I had the controller as my fingertips went wayy past the buttons and caused alot of arthritis inducing discomfort yay. So thus their making even more money off people sending their controllers back in to be retweaked. I didnt do that, am sure as hell not, and not going through the reship process by paying $100+ to redrill some holes in a shell and I dont even know if it will come back my placement size. Ive even heard people had to send em back in twice to re-tweak because they didnt get the back buttons exactly right. Their chargers also should be 4ft instead of 3ft that extra edge would be cool, as I yanked the controller out of my usb ports so many times trying to stretch my arms into the air between games.
Connor M.
First Xbox controller I got from them was great and is probably the best controller I will ever own. The second controller I got from them was a PS5 controller which seems ok, but I have no experience with these and the right thumbstick is definitely looser than the left. The third Xbox controller I bought from them had a completely faulty right thumbstick. I could literally get my reticle to move right by pushing the thumbstick left. Even as a repeat customer, I had to pay $15 to ship the controller back to them, after which they only refunded me about 75% of the purchase price despite the fact the controller they shipped me was broken and clearly not built from a new OEM controller. Won’t buy from them again.
Maxime M.
After 8 months of using the controller, the R1 trigger no longer responded. This famous “mouse-click” technology doesn't work when I hold down the button. Which is very annoying for Call of Duty. The only response I got from the service department was that the product was no longer under warranty, and all costs would have to be support by the customer. We are talking about 100 dollars for ship and repair.