BatteryClerkReviews of batteryclerk.com

Great price, quick delivery, quality product

It will be more efficient if their web site has the capability where the customer can obtain the invoice for the order shipped instead of calling to find out that one needs to send an email to request an invoice, then wait for a day or whenever the appropriate dept. to take action.

A very good site to get a better battery at a great price. Quicker shipment would be great.

The product quality is outstanding, and prices are low.

Battery would not hold a charge.Customer service was no help.They wanted a video I sent them one and they said it was to long.I sent another video 45 seconds and it would not go through either.They closed the case very quickly and I returned the battery at my cost.The return fee was over 1/2 of original battery cost.Stay away from this company.

Inaccurate website description + bad customer service = order somewhere else. I ordered a battery that said it fit my watch. When I received the battery, it was not even close to the correct dimensions. When I wrote the company, even though their website still only lists 1 battery for my watch, they said my watch has several possible battery options and I should have known which battery to get. This is not stated anywhere in plain view on their website. Even though their website description is not accurate, they will not pay for return shipping (so their 30-day guarantee is not really much of a guarantee). If I have to pay for shipping twice, it is 60% of the cost of the battery. Not worth the headache. I'm ordering my battery from somewhere else, I suggest you do the same.

Buyer Beware: Returns & Delivery Practices My experience with Battery Clerk was frustrating and I strongly advise caution to other buyers. To start, I purchased a battery and it was delivered to the wrong address. I eventually was able to acquire the item (it was opened). When I attempted to return the item (which had been opened by someone else, indicating it was not a new product), despite their initial instructions for return, they later refused to accept the return in person at the given address, stating it "must go through commercial shipping". This was a critical piece of information missing from their original return instructions. To add insult to injury, Battery Clerk then insisted on charging me $23.01 for a return label! Even though i took the trouble to deliver to their specified return center. This cost was imposed despite the initial delivery error (not my fault) and their own unclear instructions that led to my failed attempt at a less expensive return. Their policy states they only provide prepaid labels when the return is their error, yet I was charged even after their delivery mistake. The communication was slow and the resolution process was incredibly drawn out and frustrating. Be prepared for a frustrating and potentially costly experience if you need to return anything to Battery Clerk. I will not be purchasing from them again.

Scam - sent incorrect and faulty product and never fixed -poor customer service - totally avoid business with them