BatteryClerkReviews of batteryclerk.com

Ordered a replacement battery on August 11. The product page stated “Usually Ships in 4–8 Business Days.” By August 24 it still had not shipped. When I contacted BatteryClerk, they said the battery was being shipped from their supplier to BatteryClerk’s distribution center and was expected there August 25. I was not informed of this delay until I contacted them. I’ll update this review when the battery actually ships and arrives. Update: Battery arrived, but shipping was much slower than advertised I ordered a replacement vacuum battery on August 11. The product page stated that it “Usually Ships in 4–8 Business Days.” By August 24, it still had not shipped, and I had received no notice explaining the delay. After I contacted BatteryClerk, they told me the battery was being shipped from their supplier to their distribution center and was expected there on August 25. The battery ultimately did not ship to me until August 31—15 business days after I placed the order—and I received it on September 3. I’m updating my original review to note that BatteryClerk did ultimately fulfill the order and the battery arrived. However, the shipping time was substantially longer than the 4–8 business days shown on the product page, and I would have appreciated proactive communication about the delay rather than having to contact the company myself to find out what was happening.

The banner at the top of batteryclerk.com reads as "BatteryClerk Prime FAST 1-2 day shipping to most of the USA" (what does "Prime" have to do with anything other than set an Amazon experience expectation?) I placed an order on 04/28/26 and the status still shows as not having shipped. On 05/06/26, I called the hard-to-find toll-free number of 888-808-3520, and was told that the power tool battery that I ordered was not in stock and had to come from their distributor in China. She anticipated that I would not have the USPS tracking number until Friday, 05/08/26. I will update this review with my final thoughts once I receive and charge/use the replacement battery.

took a long time to deliver. should have just gone to Amazon (same price)

Didn’t fit though advertised it would.

I would NEVER buy from them again! Their prices might be lower than some others, but their shipping and customer service were a nightmare for me! It took me 10 days and 2 shipment requests to actually get my batteries! The first set they sent with FedEx who claim they lost them and the second set they sent via UPS, after my demand to use another carrier, who also told me there was trouble with the package because the label fell off the box - I'm sure that is what happened with the first order of batteries! Someone in the shipping department isn't doing their job right or using faulty labels. Ivy in customer service stopped answering my emails asking where my PAID shipment was and why they weren't doing anything about it!! NEVER again will I go through the hassle of using this company!

Delivery time is ridiculous....

The battery I ordered said to fit but does not.

I ordered from BatteryClerk.com because all the other options were shipping from China and would take too long. BatteryClerk says their free shipping was about 4 days. I placed the order on the 5th of April and didn't get tracking details until the 16th and the battery is still not here 5 days later. I did email and ask about where my battery was and they told me they ordered from another supplier and then would send it to me once they get it. This is dishonest and I am not ok with it. Hopefully the battery works. In the future, BatteryClerk, just note on your site the actual shipping timeframe or just keep better stock on-hand.