Vaka S.
Reliable and good quality items
Great selection of designer items. Fast delivery and easy return. Customer service fast and responsive. Would recommend and I am going to continue to do buisness with them.
Modern home decor and Scandinavian Home goods. Our online store celebrates authentic modern design brands such as Ferm Living, Skagerak and Menu. Our range of Danish Designed Home Goods, Modern Coffee Tables and Modern Lighting by Louis Poulsen all fea...
BattenHome (battenhome.co) has 45 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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45 approved reviews, newest moderated first
Vaka S.
Great selection of designer items. Fast delivery and easy return. Customer service fast and responsive. Would recommend and I am going to continue to do buisness with them.
Benjamin V.
Really slow shipping. Product page said 1-3 days. Product shipped in 6 days and is coming USPS Priority Mail.
SuAnn W.
Batten Home is the place I go to buy absolutely everything I can from... Shaan has always been the most polite, attentive person I have had the pleasure of dealing with, whether it's a return, a general question, or other. In a world of mediocrity, it's so nice to find a place that serves the community so well!
Julie
Second time I have ordered from this company and they did not disappoint. Quick and effortless transaction. Product is even more beautiful in person. Thanks!
Ali H.
I ordered four pieces of Hasami porcelain, and I am pleased with my experience with this e-commerce. I had a few follow-up questions which customer service was responsive immediately and I received the package in no time.
Anna
Great customer service - replies quickly and lovely store. Much appreciated.
nikki H.
Poor communication and terrible customer service..I've tried 4x to get pre-authorized for a return before their 7 day return policy window runs out. No replies. I'm just going ahead and shipping it back. If they hit me with a restocking fee because the return wasnt pre-authorized I'll dispute it with my VISA card. I won't buy from them again. Their "quick ship" took me 6 weeks to receive my item. When I contacted them about this I was told it had been delayed. Well,I guess so,but couldn't they have contacted me?
Response from BattenHomeMay 24, 2023
Thank you so much for taking the time to provide us with a review, Nikki. I am sorry you did not receive our replies to your emails even though each were replied to all within 8 hours of receipt. I am glad we were able to share this information with you via text and provide you with the necessary information to make your return.
Jaime H.
i ordered a skagerak cutter bench and got a shipped notification the same day. 3 days later it was at my doorstep beautifully packed in perfect condition. love!
Response from BattenHomeMay 24, 2023
Thank you so much for your review Jaime! I am glad your Cutter Bench arrived perfect and was well received!