AB
Never Received Product
I purchased a light fixture from Batten Home and received an order confirmation stating I would receive another email once the item had shipped. I waited and waited, receiving no further correspondence from the company. Finally several weeks later I decided to email them to check up on the order. They responded to tell me that the item was out of stock. Would have been nice to receive this information after placing the order rather than waiting around for a month for a package that never came!
Response from BattenHomeDec 11, 2020
Abigail, I do apologize the light fixture was not available when you made your purchase. We try hard to keep everything available and in stock and understand that delays and lack of availability can sometimes be frustrating as a consumer. We appreciate your honest feedback and hope there is an opportunity in the future to help you the best we can. Cheers, Shaan Batten [email protected]