David & Amy S.
Awesome experience
Hardest working contractor that I have ever worked with! Very professional and left my basement clean as a whistle after a tough dirty job. Highly recommended!

Hello, my name is Vern Marchand and I'm the NEW OWNER of Basements.com (also known as CustomBasements.com).I purchased this great dot com in 2024 and proudly use it for my 5 Star Basement Finishing Company in Colorado, USA... I have absolutely no affiliation with the previous ownership.My goal is to EARN the trust of my potential clients, not just ask for it. Which is why I've claimed ownership of this Basements.com page on Trustpilot, even with the previous ownerships' less than stellar, earned ratings.I'm proud of my small company, started in 2020, but my designing and building experience began back in 1996. I've since been Colorado State Certified and have earned the trust of hundreds of amazing people while successfully completing their projects. I understand the importance of any project and truly appreciate it when a client trusts us to come through for them. We obviously finish and remodel Basements, but we also offer complete home improvement services such as; bathrooms, kitchens, wet bars, flooring, painting, patios, decks, framing, doors, trim, drywall, insulation, hvac, electrical and plumbing services (+more!).Thank you for YOUR understanding and for reading this introduction. Your trust means the world to me and I'm ready to earn and keep it.Vern Marchand, Owner, General Contractorcell: 720-600-1408 online: Basements.com
Custom Basements LLC (basements.com) has 247 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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247 approved reviews, newest moderated first
David & Amy S.
Hardest working contractor that I have ever worked with! Very professional and left my basement clean as a whistle after a tough dirty job. Highly recommended!
Angela H.
No pressure... Very professional all service personnel...superior workmanship.... Fastantic job!!!
Gary and Joy P.
We had to call this company back 6 times to fix the water management system in our basement. We had to have service for several spacer areas that still held water in them. The spacers had to be removed and the system installed. We started this entire project early May 2016 and it was not until mid-October 2016 did the work actually get completed correctly. Had water under the window in a spacer area that had to be redone/we had another spot where water was in a stud and that to be redone. Finally, we had to remove our basement stairs because the first crew did not tell us to get the stairs removed prior to their arrival to do the entire job. Actually they never told us to remove anything until they came back for the final repair this past weekend. All in all the service manager and customer service people in the office held the completion up of this job forever. Basically, we paid the entire bill upfront and then we were held ransom for service/repairs to be made. The water management system does work but this was a painful experience. We could not start reconstruction on our basement because of all of the hold ups. It should not take months for service repairs on a job that was not completed correctly the first time.
Jeffrey
Did a awesome job taking care of my crawlspace issues. What was supposed to be a 3 day job was done in one with large crew on site. Thanks!!!
Roger & P.
Found five areas that I am not happy with.
Craig & T.
We always worry when we face major projects for the home. If all projects went as smoothly as mine with Mid-Atlantic the need for Prozac would dry up.... :)
Dennis
Very qualified people doing a great job! They explain everything they will do and how long it will take. I was very pleased with the work the tech. did.
Barbara
Came when they said they would, worked efficiently, explained step by step what they would do.