BarzelLock.comReviews of barzellock.com

Henry, my sales representative from Barzellock, deserves special commendation for his outstanding customer service. From the initial inquiry to the final delivery, Henry was consistently responsive, knowledgeable, and eager to assist. He took the time to understand my specific requirements and provided valuable insights to help me make informed decisions. It's evident that Barzellock prioritizes customer satisfaction, and Henry exemplifies this commitment.

The customer service with help and follow up to verify i was purchasing the proper and correct product for my system.

Great experience ordering from Barzel Lock. Customer service and delivery times were excellent!

We were in a situation where one of our secure buildings needed replacement electronic locks immediately due to a flood in our area. The manufacture quoted us 5 weeks for delivery. This company understood our need and found locks for us a few hours later. They shipped to us the same day and we had the critical parts coast to coast in 27 hours from the first call to them. Very impressive customer service and friendly, good prices too. Highest recommendation possible!

Rare LCN gear motor in stock, called to verify and promptly received a return call verifying part in stock. Placed order online and received gear motor in two days. Other suppliers giving 2 to 3 weeks lead time for this part. Barzel Lock kept us from having an ADA main entry door down for weeks.

Work well with the new hardware in the VP private restroom

Got exactly what was advertised and fast delivery.

I wanted to express my appreciation for the outstanding service provided by one of your sales representatives. Although I regret not recalling his name, his dedication truly stood out. He patiently guided me through each step over the phone, maintaining clear communication via text. Remarkably, he managed to expedite the delivery of a door lock, contrary to the three-week estimate from other sources. Despite our lack of experience with this lock type, we successfully installed it within three hours, a testament to his guidance. I believe it's crucial to acknowledge exceptional performance, and I hope you'll pass on my gratitude to the commendable individual who made this positive experience possible. Best regards, [Andy