BarzelLock.comReviews of barzellock.com

You don't have it in stock and I had to wait way to long

Customer service wasn't great during a warranty process. It seemed they were capable of helping but shucked off responsibility wherever possible. Additionally, discontinued items are still listed as purchasable online for some reason?

Your company needs to read the mailing address that is posted to you so that US little people actually gets the products we pay you to send to us: It clearly states on my invoice where to ship it to and what carrier to use, and that was USPS, who did you use FEDEX, now FedEX has the address listed as incorrect, why because they cannot drive up to the address on the label, they have to get out and walk to my door, the addy is correct, i have video footage and they were never on property when they stated they were to drop the package off. now when a customer gives you a carrier to use please use that carrier, for US the postmaster lives on site, hence the reason for the company to use USPS, is he will fire anyone who says its too cold to get out of the van and deliver mail. now the address is correct, it is on the front door of the cabana, the cabana has an address as we have a 24hour landline devoted to emergency call for the swimming pool.

Still waiting on materials from 6 days ago.