Barton Watch BandsReviews of bartonwatchbands.com

Response from Barton Watch BandsJan 17, 2025

Thank you for your honest feedback. We are sorry to have let you down. We have been in business for ten years and take great pride in our customer service. That said, we would love to resolve this issue immediately. Please shoot us a message at [email protected] and we will get this handled in a speedy manner. We have a loyal following from Australia and take our international customers seriously. Best, Barton Watch Bands

Response from Barton Watch BandsNov 17, 2023

Thank you for considering Barton Watch Bands and for bringing this to our attention. We truly apologize that our carrier was not able to deliver your order. We usually have great success delivering to the UK. For reference, some but not all of our offerings can be purchased via Amazon UK. We will be speaking with our carrier about this issue to ensure this does not happen again in the future.

Response from Barton Watch BandsSep 18, 2023

Thank you for your honest review. These issues are rare and should not happen. All of our straps come with a 100% customer satisfaction guarantee within the first year of purchase. During this time period, we are happy to help with an exchange or issue a refund. Thank you for considering Barton Watch Bands.

Response from Barton Watch BandsJun 9, 2023

Thank you for your honest review. We are always looking for ways to improve our international delivery times. For reference, some but not all of our offerings can be found around the world via Amazon. We are happy to hear you enjoy wearing our straps! Thank you for supporting Baton Watch Bands.

Response from Barton Watch BandsApr 20, 2023

Hi there, We sincerely apologize for the disappointing experience you've had with Barton Watch Bands in the past. There’s no excuse for the slow delivery or lack of communication you experienced, and we vow to do better. If there is anything we can do to follow up on your issue, please send us a message at [email protected] so we can resolve it. We value you as a customer and look forward to winning back your trust and your business. Cory Barton Watch Bands

Response from Barton Watch BandsMar 7, 2023

Hi JT, We sincerely apologize for the disappointing experience you've had with Barton Watch Bands and our failure to meet your expectations. As a small but rapidly growing business, we've been challenged by an unprecedented volume of orders. This caused delays in the ways we serve our customers, and we regret that. If there is anything we can do to follow up on your issue, please send us a message at [email protected] so we can resolve it. We're sorry this demanded more of your patience than expected, and are making new strides to improve with speedier, more attentive service. We value you as a customer and look forward to winning back your trust and your business. Cory Barton Watch Bands

Response from Barton Watch BandsMar 7, 2023

Hi AL, We sincerely apologize for the disappointing experience you've had with Barton Watch Bands in the past. As a small but rapidly growing business, we've made some big changes in our customer service and our products to serve you better, as you deserve. If there is anything we can do to follow up on your issue, please send us a message at [email protected] so we can resolve it. We realize we have fallen very short of what a watch band company needs to be. So we are making new strides to improve with speedier, more attentive service. We value you as a customer and look forward to winning back your trust and your business. Cory Barton Watch Bands

Response from Barton Watch BandsMar 7, 2023

Hi Nichole, We sincerely apologize for the disappointing experience you've had with Barton Watch Bands in the past. There’s no excuse for the neglect or lack of communication you experienced, and we vow to do better. As a small but rapidly growing business, we've made some big changes in our customer service department and warehouse to make sure we serve you better, as you deserve. Have you still never received your order?? If so, that's unacceptable. If there is anything we can do to follow up on your issue, please send us a message at [email protected] so we can resolve it. We realize we have fallen very short of what a watch band company needs to be. So we are making new strides to improve with speedier, more attentive service. We value you as a customer and look forward to winning back your trust and your business. Cory Barton Watch Bands