BarelineReviews of bareline.com

I orderd two pants and they came but they where to small and i tryed to return them but they rejecded my return and i tryed to email them but no anwser😡😡😡.

I placed my order on September 29, and as of October 13, I still have no shipping update or tracking information. I emailed Bareline’s support address on October 6 and again on October 12 and have received no response. There is no other contact information listed. Their shipping policy states that items are typically processed within one business day, with delivery taking 3–5 business days after shipment. While they mention possible processing delays during busy periods, we are well past their typical processing timeline without any communication explaining the delay. For the price of these pants, I expect better order processing and responsive customer service. My son likes their pants, which makes this especially disappointing, but this may very well be our last order from Bareline.

Meget skuffende oplevelse – stadig ingen jeans efter 24 dage Jeg bestilte jeans hos Berlin Jeans for 24 dage siden og modtog en ordrebekræftelse kort efter. Siden da har jeg ventet på min ordre, men jeg har stadig ikke modtaget mine jeans. Jeg kontaktede kundeservice for at få en forklaring på, hvad der skete med min ordre. De svarede, at de gerne ville vide, hvilken ordre det drejede sig om. Jeg svarede selvfølgelig tilbage med oplysningerne, men siden da har jeg ikke hørt noget fra dem. Jeg synes, det er utrolig dårlig kundeservice. Det er ikke rimeligt, at man som kunde skal vente så længe uden en ordentlig opdatering og derefter selv skal rykke for svar uden at få nogen hjælp. Jeg har forståelse for, at der kan opstå forsinkelser, men så forventer jeg, at virksomheden informerer sine kunder og tager ansvar for situationen. Det er især frustrerende, at de selv beder om oplysninger om ordren og derefter ikke følger op. Alt i alt er jeg meget skuffet over både leveringen og kommunikationen. Jeg håber, at Berlin Jeans tager kritikken seriøst og bliver bedre til at håndtere deres kunder. Lige nu kan jeg desværre ikke anbefale dem ud fra min oplevelse.

My son purchased pants that I paid for. They arrived and the button came off when he tried them on. I reached out, and they had a "glitch," and it took @ 3 weeks to get them to send a replacement. The replacement came, and it is the same size, but the waist is over an inch smaller. I reached out to let them know and feel ghosted. I would NOT purchase from this company. They responded quickly the first few emails but the info was not helpful. They are not great with customer service or clothing quality.

If I could give this company less stars than one I would. My son ordered two pair of pants. They did not send a confirmation email or order number. There is no way on their website that you can easily find a way to contact them. We waited three weeks and finally figured out a way to contact them. They said that the items were shipped over four weeks after placing the order and after I called my bank to dispute the charge, one pair of pants miraculously found its way to our mailbox. The other pair is still MIA and the company keeps giving me the run around and will not even discuss giving me a refund. They just keep telling me that the other pair is on its way and now they are telling me that they have been successfully delivered! Well, no they have not. My bank is still in dispute over the charge

It took forever to get to me because it came from China. It told me I was past the 14 day window, but the site says 14 days after receipt. I received them on the 22, and today, 6 days later on Aug 28, the system won't let me return them! $60 down the drain. The whole site is janky, but it's straight up fraud. Had I not checked, it could've Jedi mind-tricked me into thinking I was late. I took screenshots to prove it.

DROSHIPPING Slow processing. Unreliable shipping expectations. Poor sizing options. Frustrating customer service. Restrictive refund policies. Honestly, the entire experience was extremely disappointing. I expected the level of service and reliability you’d associate with a premium American denim brand, but instead it felt much more like dealing with a drop-shipping retailer that simply has strong marketing. The biggest issue wasn’t just the delays—it was the lack of clear communication and the feeling that customers are left to chase the company for basic updates. Add limited refund options and sizing that doesn’t offer much flexibility, and the overall experience becomes incredibly frustrating. The advertising may make the brand look premium, but the actual customer experience did not live up to that image at all. Buyer beware. Do yourself a favor and read every return, refund, shipping, and sizing policy carefully before placing an order. Don’t assume the experience will match what the marketing promises.

It has been over a month since i purchased some pants. Havnt gotten a signle update about where my package is. They said, that they ship withen a day. it has been a month