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I meant zero star, I’d advice anybody that want to book their tickets to not to, they have a huge problem with losing bags, 10days that I’m waiting for my bag and it’s still not here, very poor com to
I would have put zero star cause i

Bansal Travels Inc is listed under Activities & Tours in San Ramon, California.
Bansal Travels Inc (bansaltravels.net) has 67 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
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67 approved reviews, newest moderated first
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I would have put zero star cause i
MA R.
I am giving 1 star, because I have to. On 5/28/22, I attempted to contact Royal Air Maroc (American Airlines) to reserve a third seat to my flight, due to a injury that my wife received on vacation. Apparently Bansal Travel has figured out how to intercept calls to some airlines (I have investigated further, and there have been instances of Bansal intercepting calls to Alaska, Delta, United, AA, British Airways, etc). So- my call was intercepted, and I was 'sold' an additional 'ticket' that did not exist. Once the transaction was completed (at an exorbitant price), and we arrived at the airport, we were told by Royal Air Maroc (AA) employees that no ticket, under the confirmation code that we received, actually existed. Fortunately we had already purchased 2 seats, and were able to board, and limp home. So, after 3 weeks of enormous hassle, letters to the BBB, and the FTC, AND contacting my credit card company of an obvious case of fraud- Bansal (after attempting to coerce me with no refund, unless I ceased any legal action) was 'willing' to refund my money to their company, but told me that to receive a refund from the airlines (a ticket for a later date, that was completely useless, 'suddenly' appeared, that I would have to arrange it on my own. After some 3 weeks, dozens of calls, etc etc etc, I have finally received my money back- with no help (and some dubious conversations), no thanks to Bansal Travel. STAY AWAY FROM THIS COMPANY!!!
Deepanshu
I recently traveled to goa by booking from them. There services are amazing and appreciable.
Doan L.
Yes I just spent 20 minutes to talk to these scammers. I wanted to add a pet to my Delta reservation. When I googled Delta add a pet the phone number appeared. It was Bansal. The giveaway was they wanted to charge me extra $125 on top of Delta pet charge. They sent me an authorization email so I could pay. I said I will do it after the call. He wanted me to click authorize while still on call with him. I said no. He then texted me his direct number and said even if I cal Delta directly it will redirect to them. They threatened me into authorizing my cc. SCAM. Stay away from these guys. OMG
Cora
This company is not legitimate, it is a scam. They intercepted our phone call to American Airlines as my husband and I were trying to buy an extra seat if necessary so we could have a seat between us for an overseas flight to have a little room as we both have health issues. We got a confirmation email but no seat number, flight number. Get to the airport and they have zero record of any of this. My husband is on the phone immediately about cancellation of the ticket as we were told the ‘plane was full’ but when we got on the plane it was so empty people had entire rows to themselves. As soon as we land in New York he was back on the phone, figured out this was not American we were dealing with, they were posing as an AA agent and he immediately filed a fraud case with our credit card company and with AA. The number was for Bansal travel and the business address on our ‘confirmation email’ is an apartment complex in California. The company itself is registered in India and from the looks of it does a great deal of business scamming unsuspecting travelers that think they are speaking to the business they actually called. This has to be a huge operation and they must be taking it in, because we have discovered six different numbers that switch to bansal. We have filed a complaint with the BBB but our credit card is cancelled and it may take 30 days to straighten it out. $1300 that thankfully we had on a credit card and not directly out of pocket, we are not wealthy and that would have ruined us. We live month to month and went on a trip paid for mostly by a family member. This makes me so angry and angry for the people that haven’t gotten funds back. Double check with who you’re speaking to and the numbers dialed and be safe out there! If it feels fishy, AT ALL, it probably is!
Abigail M.
SCAM! Thought I was speaking with Alaska, but was with them. Was trying to cancel my flight, wanted to charge me $50 to cancel. Luckily, my bank blocked the transaction and I was able to look into things to see it’s a scam. Immediately locked my credit card and went to work with the REAL Alaska to get my refund back to me, not them. What they will do is cancel your flight, take your $50 and then take your refund certificate.
Sara M.
When you search, the travel agency name comes up as “Qatar (or whatever) helpline number “ on google search. They take advantage of a stressful situation and make you believe you are speaking to the airline company, when you ask them if you are speaking to the airline company. They ask for your DOB and say it in a way that it’s only for confirmation (they don’t have this information). They charge you a lot for something that the actual airline do it free for you (for example if you can’t make it to the flight and you want to switch it to the next one). DO NOT FALL FOR IT!!!
Brandon G.
ITS A SCAM! Was trying to book a flight through delta for my son and they made it look like I had the ticket and everything on my app. It’s all fake don’t use this garbage company I will burn this scam company to the ground.