Kyu C.
Gives misleading information and their…
Gives misleading information and their justification is "Person who helped with your booking doesnot work here anymore".

Bansal Travels Inc is listed under Activities & Tours in San Ramon, California.
Bansal Travels Inc (bansaltravels.net) has 67 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
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Activities & Tours · Berkeley, California
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Activities & Tours · San Ramon, California
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Showing 41 reviews with 1 star · Clear filters
Kyu C.
Gives misleading information and their justification is "Person who helped with your booking doesnot work here anymore".
Ulrich Borel S.
I was scammed by these people. My daughter and I missed our flight to Valencia in Spain on March 16th, 2022. I called this phone number 1 855 209 2214 (phone # provided by "Michael" in a message left on my answering machine claiming my flight credit has been issued) to reschedule /cancel our flight. They told us they will cancel our flight and refund us either my airline money or travel credit. They charged me $300 to cancel both flights. I did receive a cancellation phone message and email. Yet, after calling them numerous times to reschedule our trip, I was never able to speak with an agent. A year later today, We have never received any money back or travel credit. They scammed my daughter and me for a total of $1800. None of the 2 numbers I was provided works. STAY away from THESE PEOPLE ARE SCAMMERS & THIEVES!
Cindy
They are thieves. Stay away from them.
Dawnn K.
I called a number on the Priceline website that said call this number to get the cheapest flight. They never said who they were. I got price information for my family ticket pricing. Long story short, they sent a confirmation for me to sign for a split payment. I signed it. Then I started researching when I found out that they were a travel agent, not American Airlines. I immediately called my credit card when I read about them being a scam on several sites and reported them a scam. I could barely understand their accent. This company realized I cancelled the payment and harassed me by calling continuously the next day every minute or so. I never answered. Finally, I blocked there number. I reported them to my bank and was reissued a new card. They are scammers. Big time. Stay away from Bansal Travels.
FALGUNI P.
I would give 0 or - if there is, scam people, I open for Qatar customer service number and I found this stupid people, they call me middle of night scam people.
lhakpa tenzing S.
SCAMMERS !!!!!! Do not book tickets with them. They will rip you with the false information.worst customer service ever
Deb K.
This company has terrible costumer service so far. I called delta for reservation need specific time and return. I asked several times if I was speaking to delta and response was yes.. I was paying with my delta points and questioned why price was so high as I had enough points to pay with points was told rising prices needed the flight so booked it.. took till next day to get conformation by txt so just signed and e mail back. I was charged for flight cost. 4 days later charged another charge another $100. Not authorized. Contacted credit to dispute. Called delta and found out my charge was $11.20 they charged 361.20. I canceled their flight and rebooted with delta pd. 11.20. Company has not responded to me. Hoping they do the right thing and refund the$ 361.20 it only right I was decived. New news after another week of trying to make 5his right got a call( they do have phones) I got the word from them that my money will be refunded. Hopefull that they will. Will update if I get it. Omg another call from bansel they now are saying no refund and hung up on me. Bansal travel is horrible for causing issues. They are out nothing. Me 361.20$ they should be fined and return my money
Abdel Banos G.
SCAAAAMMMMM!!!!!!! WORSE CUSTOMER SERVICE. WORSE EXPERIENCE EVER. I paid $2800 for my wife to flight to the States from Germany with agent Richard Malone and he promised us that my wife could bring our dog in cargo without any problems. when the time arrived for my wife to come back she went to United to make sure she follow the airlines for pets in cargo and they told her they are not doing that since Covid started. I reached back to them(Bansal travels) and they said that yes the dog could travel. It was a lot of back a fort with them; I requested to speak with the managers Zara, Ali (probably made up names) and they call me "liar". After they listen to the recorded call I had with Richard Malone they admitted he made a mistake in offering us the dog cargo service. They told me to call back multiple times after 48 hours, then after 5 hours and so forth and nothing was getting resolve. My wife call them from the States and they keep playing on the phone putting her on hold multiple times; one of the Bansal agents even insulted my wife. I told them I want my money back or no less of half of what I pay and they wouldn't work with me. This Is the worse company ever, NEVER MAKE BUSINESS WITH THEM!!!!!!! NEVER!!!!!