Deb K.
This company has terrible costumer…
This company has terrible costumer service so far. I called delta for reservation need specific time and return. I asked several times if I was speaking to delta and response was yes.. I was paying with my delta points and questioned why price was so high as I had enough points to pay with points was told rising prices needed the flight so booked it.. took till next day to get conformation by txt so just signed and e mail back. I was charged for flight cost. 4 days later charged another charge another $100. Not authorized. Contacted credit to dispute. Called delta and found out my charge was $11.20 they charged 361.20. I canceled their flight and rebooted with delta pd. 11.20. Company has not responded to me. Hoping they do the right thing and refund the$ 361.20 it only right I was decived. New news after another week of trying to make 5his right got a call( they do have phones) I got the word from them that my money will be refunded. Hopefull that they will. Will update if I get it. Omg another call from bansel they now are saying no refund and hung up on me. Bansal travel is horrible for causing issues. They are out nothing. Me 361.20$ they should be fined and return my money



