Barclaycard USReviews of banking.barclaysus.com

I have the Wydam rewards card I’ve had four many years also one instance of false promises I booked in Manchester new Hampshire super eight Wydam reward wanted 3000 point plus remaining balance total about 75.00 points I booked through booking .com 80.00 crazy you want three thousand points plus 75.00 booked for August 14 th your points are crazy not worth the having the card gold member would vise looking at other spots than using your points and would not get there credit card don’t make the mistake

Barclays is the worst credit card company. They clearly use an algorythem to review credit which is completely useless.

Worst credit card!! I had a charge of an item that I never received for $900. I contacted Barclays to reverse the charges and they told me to wait until the next billing cycle to call them to make sure that I didnt receive it...Well I waited and filed a dispute and they told me that they couldn't help me because the transaction already went through!! Then they lowered my card limit from $1000 to $600 out of the blue!!!!! Im closing this terrible credit card!! Buyer Beware!!

I opened a Barclays GM Rewards cc on 9/30/25 with a 0% interest promotion for 9 months.  Before receiving the physical card in the mail, I needed to make a large purchase, so I called to see if I could use the 0% interest with the temporary card number in order to spread the cost out over 9 months.   I decided to call and verify because the info I found online about the card sounded different than all other 0% interest promotions I had previously used. I called and was connected to a foreign call center customer service rep from Barclays who gave me misinformation and reassured me the 0% interest was for any purchase for the first 9 months, not just GM related purchases. I asked her to verify this twice. After the representative confidently reassured me "not to worry", I was confident that I could use this credit card like my normal cards and would have 9 months of 0% interest for all my purchases. Once I received the physical Barclays card in the mail, I set up paperless billing and auto pay to pay the minimum since I knew I had 9 months at 0% interest based on the representative's confirmation from my call. Five months go by and I happen to check purchases on this promotional card, and to my shock and horror, I discovered that I had been getting charged with huge interest charges since the first month that I started using the card! Once I realized this, I called on 3/17/26 and spoke to another call center customer service agent. I explained how the last representative reassured me that I had 9 months of 0% interest for all purchases. She offered to escalate my concern. After back and forth attempts I was eventually able to speak to a senior manager who claimed that she reviewed my original call, confirmed that the Barclay's rep DID falsely reassure me that I wouldn't be charged interest and that she gave me incorrect information after I asked her twice to confirm.  The senior Manager said despite the error on the part of their representative, she was not willing to remove the interest charges and help me beyond a $200 credit. Ultimately, $1069.42 in interest fees have been charged. Barclays, a $100 Billion dollar financial company,  proved to me that they lack empathy, remorse, and ethical integrity.  Based on this terrible personal experience, I will never recommend anyone open or use a Barclay's GM Rewards Mastercard. I informed each manager during each conversation that I had, that I was going to report this unfair and unjust treatment to the Consumer Financial Protection Bureau (CFPB), Better Business Bureau (BBB), My FL state Attorney General James Uthmeier, and I will document my negative and unfair experience online through Google, Yelp, any and all social media and review platforms available to me.  I have already begun this process and will see it through to completion. The people who can make a difference at Barclays probably won't care about my situation. They probably won't care that despite my due diligence in checking with their customer service prior to using the card, I still was mislead and charged. If they are like their customer service senior managers, they will go through the process so that my complaints get closed, but I doubt they personally care that I shouldn't have to pay $1000 in interest fees.  It's a $100 Billion company, with Multimillionaire executives, who profit off their greed, I doubt they care about "you and me". My only hope is that maybe a customer like myself, who takes the time to read this account of my personal experience, will hopefully save themselves some grief and expense by not making the same mistake of trusting Barclays Bank of Delaware/GM Rewards Mastercard.

These are the worst company and credit cards in the history of credit cards. They let scammers keep the money they scam you out of even though you submit everything they ask for as proof. All 3 cards I had that had the name barclays on it went flying from my hand into the sewer after they went thru the shredder.

I paid two large accounts off (over 25k). I have never been late in over 12 years on either card. After I paid the accounts, they cut my credit limit down to slightly below the small balance on one card, so it also reported me as over limit! I am in process of buying a home. My bank says this is going to screw up my credit score as it is showing it as maxed out. Probably lost the house. They could clearly see I was buying a house. There was no good reason to do this!

I had an incredibly frustrating experience with Barclaycard that cost me a promotional balance transfer offer through no fault of my own. On July 13, I initiated an $8,483.11 balance transfer online. The next day, their Fraud Department called, but left no voicemail. When I returned the call, I verified the transaction was legitimate and was told Barclaycard had already cancelled it. I was instructed to simply log back in and submit it again. The problem? Their website still displayed the balance transfer offer, but when I clicked it, it claimed there were no offers available. Customer Service repeatedly insisted there were no offers on my account, despite their own website showing otherwise. Multiple representatives and a supervisor were unable to help, and when I asked to speak with someone who could actually resolve the issue, I was told I'd have to wait 2–4 days for a callback. Unfortunately, the promotional offer expired that same day, making the callback completely meaningless. I have screenshots, complete with timestamps, showing the offer was still displayed immediately after I spoke with their representatives. Rather than honoring a balance transfer I initiated before the deadline, Barclaycard cancelled it internally and then prevented me from resubmitting it. The lack of communication, contradictory information, and inability of customer service to resolve an issue caused entirely by Barclaycard has been extremely disappointing. I expected much better.

They randomly lower credit limits after you make payments. Despite making payments on time and paying more than the minimum each month. My credit score is actually increased from the time I received this card and they have reduced my credit limit twice for absolutely no reason!