Damien
Terrible banking service
Terrible banking service. Charges for every and anything. Friendly employees over the phone, but terrible service overall. Member benefits are extremely difficult to find information on much less use

Greenwood is a digital mobile banking experience made for Black and Latino customers. When you open an account through Greenwood, you save money, help the community, and get paid early.
Greenwood- Modern Finance for the Culture (bankgreenwood.com) has 331 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Showing 124 reviews with 1 star · Clear filters
Damien
Terrible banking service. Charges for every and anything. Friendly employees over the phone, but terrible service overall. Member benefits are extremely difficult to find information on much less use
L.R. B.
Don’t waste ur time ! Declining issues for a bank account . Please my money ur just a building just like every other bank . I waited for what reason? Reminds me of the same racial discrimination hatred like other credit card and bank do black people ! Take ur joke applications go get investors too check account so they can invest in nothing as other banker do ! Ready for decline for no reason to hold my money !!!
Lynnette
I cannot find a location near me to deposit money to the account! I have called several times and those locations that your automatic service are not accurate! I can not get a live rep on the phone
Monica
I have not been able to access my account online or through the app and customer service was supposed to be troubleshooting the issue but I have not heard back from anyone in a month. Still can’t access my account and I will not deposit any funds until I can.
Afton
Card won’t work. None of the tips given by the support team will work. Not sure what to do.
Charles
My account has been under review for over 3 months.
Derek
The app is trash Don’t have a legit app
Genniene D.
I asked on May 31,2022 that the dispute be cancelled for $126.10 and the provisional credit be reversed out of my account. The representative said that he’d take care of it and he didn’t and now my cousins phone account is in jeopardy of it being disconnected and she’s disabled and blind. So, right now I’m not pleased with the performance of the greenwood employee, that was negligent.