Banfield Pet Hospital veterinarians provide the best preventive pet health care for your cat, dog or other pet. Open late and on weekends, and conveniently located, Banfield is there for you and your pets.
Banfield Pet Hospital (banfield.com) has 632 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
Also known as
banfield.com
Website
banfield.com
Category
Animal Health
Location
Portland, Oregon
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 33% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Thank you to Dr Thomas, Vetinary Team for the quality care , compassion and kindness of the care and treatment of Chloe . Great team of Vetinary Doctors and Technicians and the receptionist has always been friendly . I would highly recommend Banfield Animal Hospital in Irmo SC
KS
Response from Banfield Pet HospitalMar 7, 2023
We're so glad that you were pleased with Chloe's care from Dr. Thomas and the rest of the team! Thank you for taking the time to share your positive experience.
DT
Deanna T.
I called my dog's vet day after…
I called my dog's vet day after Thanksgiving and office was closed. I called several times. My husband suggested Banfield in New Castle, Washington, So I called waited a little bit to try to make an appointment and I spoke to Ben who was Very Professional and a Rock Star!! He knew exactly what my needs to be met. I got an appointment 1 hour prior to the phone call and I was so happy. So now I am thinking of going to Banfield that I would recommend. Ben was so helpful. I give him a 10 star rating!! Thanks Ben and Doctor Kwa ( sorry if I spelled the name wrong Dr.) You guys are a amazing. :) :)
MH
Matthew H.
A Good Experience on a Very Bad Day
Our beloved pit bull got old and it was time to say good bye. When we took her in the folks were ver caring and accommodating to our family on a very very sad day. They understand your pet is very important to you and treat you and with the utmost respect, It is never a pleasant experience to say good bye to one of your pets, who are large part of your family. At least the folks at Banfield are willing to do everything that they can to make the experience less painful.
Response from Banfield Pet HospitalNov 17, 2022
We're so sorry for your family's loss, Matthew. Thank you for taking the time to share your experience with our staff. We're so glad that we could be there for you all during a difficult time. ❤️
BO
Bonita
Best Service, By Far!!!
My cat of 17 years (Mister), got sick all of a sudden on 4/22/22 early morning, with constant vomiting and diarrhea. I tried to get him an appt at the regular Banfield he goes to, but they couldn't see him and had no openings for a couple of days. I took a chance and called the one in Duncanville, TX. and I believe it was Megan who took my call. I explained to her about my cat's sickness and asked if they could please fit him somewhere that same day. I was put on a brief hold, and she returned and said they could see him@ 9:15am that day! I was a little late getting there because of morning traffic, but they didn't give me a hard time, and just signed him in and gave me the necessary paperwork to fill out! The vet tech Steven came out to speak with me concerning what was going on with Mister and he really seemed interested in my concerns. He then proceeded to let me know the course of diagnosis plan they would take to try and see what illness was causing the problem. I was given a estimated price of what the treatment would cost, and I was pleased because I only had an available $300 for this emergency visit and the estimate was about $255. I left Mister there feeling like he was in good hands! The veterinarian that took care of him was Dr. Truyen. Wow, there is not enough time or space to say how impressed I was with his professionalism, obvious care and genuine concern for my Mister's issue and his overall health! From the phone call he made to me to discuss his findings, and the path of treatment he suggest would be best, including medications needed to get my kitty back to better health! I explained to him that I only had $300 to cover his visit because I'd lost my job, and he said that he'd see what he could do to get my final bill as close to that amount and still get what was needed to help heal my Mister! I was so overwhelmed at his wanting to help me like that! He even came out to talk to me again, when I came to pick Mister up! 10 Stars⭐ #Grateful & Thankful💝
Response from Banfield Pet HospitalApr 24, 2022
We're so glad to hear that all went well, Bonita! Thank you for taking the time to let us know about the positive experience you had. We hope all is well and look forward to seeing you and Mister at their next visit.
TC
teresa C.
Yes hi my name is Teresa I am a…
Yes hi my name is Teresa I am a customer of Banfield pet Hospital of Raleigh Creedmoor 6300 Creedmoor Rd. Suite 104 Raleigh, NC 27612.
I would like to share my experience experiences first of all the staff at the hospital is great I would like to give a shout out to Emaly Bobbitt, CVT Veterinary Technician
Dr. Jordan
Dallin
Alicia
Jessica
Natalie
Ema
This right here if I missed anyone I’m very sorry but this right here is an awesome team. The moment you walk in you are greeted in your pet is welcomed. I gave them five stars because they are going by the rules they’re clean and they make sure that you stay clear because of Covid you wear your mask now I know that it may take a little bit more time but they are doing it the right way and when it is your turn The staff the team they give you all their time and when you are in front of them they’ll answer any questions help you understand Whatever it is you need to understand I really do appreciate that. I have been going there for a while taking my dog mocha there they have been very very good I have seen them work so hard and not even take a break or not even get off till later maybe work almost a double shift the way the things are going with the Covitt they all have each other‘s back. Also these people really care about the animals mine yours they’re going to do their best to take make sure they’re OK. I want to tell you that Dr. Emily Bobbitt, CVT Doc. Veterinary Technician. This is a very very special person she puts her heart out there meaning she gives the time that each animal needs the care she wants every animal to have the best chance they can have and she does so much she is a to be appreciated. I really admire how she takes time for each of her patients and Their owners . My dog mocha had to have surgery and she explained everything to me what we needed to do and how we needed to do it then she also give me examples. she knows what she’s talking about and I trust and the staff at Banfield.I do you see some reviews about how you have to wait and such but I wanna tell you because of this coronavirus everything takes more time and a lot of people are not at their jobs right now but the staff here, even I believe if they have to come in and work overtime and do whatever they need to do. They have not forgot why they were at their job they care about our animals they want us to know what’s going on I really appreciate that. If you are looking for a good pet hospital somebody who’s gonna look after your animals somebody who’s gonna make sure whatever it is that they need their gonna take care of it and it will be OK this is the place.
Response from Banfield Pet HospitalFeb 24, 2022
Hi Teresa – We appreciate you telling us about your positive experience with our Raleigh team. 🧡Thank you for partnering with us for Mocha’s needs.
DM
Donna M.
My dog Lisa was ON HER DEATH BED
My dog Lisa was ON HER DEATH BED! My eyes were wet with tears and I could barely hold myself together. We RUSHED her to the ocean Banfield location because we didn’t know where to go. This nice women in the front took Lisa back. The doctors were very nice in assuring us that Lisa only had BAD GAS. My beautiful girl only had to fart. FART. I was so ashamed but they took amazing care of Lisa and assured me it was a common occurrence. THANK YOU BANFIELD FOR SAVING LISA!
Response from Banfield Pet HospitalDec 28, 2021
Donna- It's always nice to hear great feedback. We will make sure to pass it on to the Ocean team. Thanks again for partnering with us for Lisa's needs. 🐾
JR
JoEllen R.
I recently went to Creedmoor Banfield…
I recently went to Creedmoor Banfield pet hospital. The care and attention my dog received was excellent. Staff treated my dog and myself with such care. The doctors and staff make you feel like family.
Response from Banfield Pet HospitalDec 12, 2021
We appreciate you sharing your positive feedback and experience with our Creedmoor staff, JoEllen! Thank you for choosing Banfield for your dog's care.
SW
Susie W.
I have and do have my pets on the…
I have and do have my pets on the Wellness plan. Over the last 15 or so tears and have had nothing but great experienes with the Vet's and all the staff. I feel like family when I bring in my 2 dogs and 1 cat. I am getting a puppy here in a couple weeks and she to will go on the plan. I don't know where these people have gone to get their sad happenings. But I drive all the way accross town to go o the Banfield Clinic in North Spokane. Would not even think of changing.
Response from Banfield Pet HospitalSep 30, 2021
Hi Susie – We're so glad to hear you and your pets love coming to visit us at our North Spokane hospital. Thank you for taking the time to let us know about the positive experience you've had. 🧡We hope all is well and look forward to seeing you and your pets at their next visit.