BandsOffAdsWe create viral E-Commerce Video.
BandsOffAds (bandsoffads.com) has 441 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Video & Sound · Union, New Jersey
Excellent
Video & Sound · Bellmawr, New Jersey
Excellent
Video & Sound · Loudoun County, Virginia
Excellent
Video & Sound · South Jordan, Utah
Excellent
441 approved reviews, newest moderated first
Jerrel
The site is very user-friendly and the order was placed quickly. The quality of the endresult positively surprised me. Also the textfile is very helpfull from a marketing viewpoint, with many usefull suggestions for the product. The delivery has been very fast within a few days and that's a great advantage. I will certainly order again!
Stuart
I was sceptical about what sort of quality videos I would get and if the 24 hour creation time would be met or impact the quality. I now have my first two orders back in my hands only 16 hours later and both the scripts and videos are amazing. I also got 3 revisions of each so I'm not limited to just one option. They also go beyond just the videos and give you a swipe file that contains information like Target Customers, Offer Ideas, Product Upsell Ideas and even a customer persona. It shows they really care about how they make the videos and these are not just thrown together.
Jacob G.
They gave me a subpar ad video and I am good with that, but what I am not good with is the fact that you cannot cancel your subscription once you start, DO NOT SUBSCRIBE TO THIS COMPANY
Response from BandsOffAdsMar 17, 2024
Hey Jacob, Please provide your email so that we can look into your monthly subscription. Thanks!
Jay M.
Feels like a scam! No communication, complete radio silence! Where is my order and why is everyone ignoring me?! I have sent THREE messages via their website chat, I have also sent 5 messages on the order chat. I purchased the order on the 7th. I sent the product to you on the 11th. I have not heard ANYTHING back from you since then. NOTHING at all. No response, no email and no messages? What is happening? I feel like I’ve been scammed? I spent $300!!
Response from BandsOffAdsMar 17, 2024
I sincerely apologize for the inconvenience and concern this situation has caused you. It's clear that your experience has not met the standards we strive for in customer service and communication, and for that, I am truly sorry. First and foremost, I want to assure you that your case is being taken very seriously. We definitely do not want any of our customers to feel like they have been scammed, as trust is the foundation of our relationship with you. To address your concerns directly: Order and Communication Tracking: I'm going to personally look into the status of your order and the breakdown in our communication channels that led to your messages going unanswered. It's important to us that this is resolved promptly. Immediate Actions: Could you please provide me with your order number or the email address used to place the order? This will help me to quickly locate your order in our system and give you a specific update. Dedicated Support: I am assigning a dedicated customer service representative to your case. They will ensure you receive regular updates and personally oversee the resolution of your issue. Resolution Plan: We are committed to resolving this matter to your satisfaction, whether that involves expediting your order, offering a refund, or discussing alternative solutions that might suit your needs. Please know that we value your business and are here to support you. We understand the frustration that comes from the lack of communication and we are committed to making things right. You can expect a follow-up from your dedicated representative within 24 hours with more details and next steps. Thank you for bringing this to our attention, and again, I apologize for the inconvenience. We're on it, and we'll be in touch very soon.
Themis K.
The Videos were well scripted and they followed the structure of my instructions
Pamela A Juarez P.
This is my first time ordering a commercial video from BandsOffAds and I'm very impressed with the quality of the video. It's perfect for my needs and I'll be back for more. You've gained a return customer and I'll refer you to my friends and business associates. Thanks guys!
Response from BandsOffAdsOct 26, 2024
Thanks for the amazing feedback! We're honored to help with your product videos!
Braden
I have tries to reach out to cancel my service but they don't answer there phones, nor do they answer there email. I tried there chat but says they are too busy so i'm writing this so that people know not to trust them and to stay away from this website. This website is an ultimate scam. The only way to cancel is to cancel your credit card.
Response from BandsOffAdsMar 6, 2024
We sincerely apologize for the difficulty you've experienced in reaching out to cancel your service. This is not the level of customer service we aim to provide, and we understand your frustration. Your feedback is invaluable to us, as it helps us identify areas for improvement. Rest assured, we are actively working to address these communication issues and ensure that all customer inquiries are promptly handled. In the meantime, please allow us to assist you directly with canceling your service. Could you please provide us with your account details or any other information necessary to locate your account? We'll make sure to prioritize your request and resolve the situation to your satisfaction. Additionally, we'll investigate why our phone lines, emails, and chat support were inaccessible during your attempts to contact us. Once again, we apologize for any inconvenience this may have caused you, and we appreciate your patience and understanding as we work to resolve this matter for you. Thank you for bringing this to our attention, and we hope to regain your trust in our services in the future.
Edi L.
best ads i've ever seen made by me or someone else