Befeuchter
Flabbergasted
The first set of ads left me flabbergasted because they were so bad. Had to pay another 15 to get a revision, which took longer than the initial order. However I must say after a huge list of complaints and them listening carefully and fixing most of the flaws, I got a DECENT product. I would rate the final ads alone 4 Stars but the process to get there was straining and time consuming.
Response from BandsOffAdsJul 20, 2023
Thank you for taking the time to share your feedback with us. We sincerely apologize for the initial disappointment and inconvenience you experienced with our services. Your satisfaction is our top priority, and we regret that we did not meet your expectations from the start. We understand that the first set of ads did not meet your standards, and we are truly sorry for the frustration this caused. It is never our intention to deliver subpar work, and we deeply regret any negative impact this had on your experience with us. We appreciate your patience and willingness to provide a detailed list of complaints. Your input was invaluable in helping us identify the areas that needed improvement. We take customer feedback seriously, and we are committed to making the necessary changes to enhance the quality of our services. We are glad to know that after addressing your concerns and revising the ads, you ended up with a decent product that you were satisfied with. However, we acknowledge that the process to get there was far from ideal, and we are working diligently to streamline our revision process to ensure a smoother and more efficient experience for all our clients. Your feedback has been shared with our team, and we are taking steps to prevent similar issues from occurring in the future. We value your business, and we want to assure you that we are continuously striving to improve our services to better meet your needs. If there is anything else we can do to rectify the situation or if you have any further feedback to share, please don't hesitate to reach out to us. We are committed to providing you with the best possible experience, and we hope you will give us another chance to demonstrate our dedication to your satisfaction. Once again, we apologize for the inconvenience you experienced, and we thank you for bringing these matters to our attention. Your feedback helps us improve and deliver a better experience for all our customers.