BalloonPlanet.comReviews of balloonplanet.com

For the past Six (6) 8 have been ordering balloons from Ballon Planet. A week ago I placed my last order . The ballons were delivered in a large clear plastic bag and the driver quickly ran to this van and left. The balloons were not assembled as they usually are. They were simply on a string and quickly deflated within Three to Four days. Do not use this service. It is NOT worth your hard earned money . STAY AWAY!

Very high price for very low-quality balloons! After only one day, all balloons were deflated. Simply unbelievable. Not worth the $120 for only 13 low-quality balloons! Even Dollar Tree has much better quality balloons!

Balloon Planet delivered more than promised! The arrangement was for a graduation - it looked great and the customer service was outstanding!

We ordered a very expensive balloon arch for a combined graduation/birthday. The delivery window was 10-2pm. Our guests were arriving at 3pm, so we thought this would be ok (we hoped to surprise them). The person delivering called me at 230 to say she was running late. She set it up and luckily our guests were late, so everything was set up and done by 3:15. But by the next morning, the arch was on the ground, with about 1/2 of the balloons deflated. We thought it would be something we could keep on the front lawn for at least 72 hours. We tried contacting the company several times and never heard back. We felt we should have received a partial credit since it was over $600 and was not anything close to what we expected.

I ordered balloons for my daughter's birthday only to find out she would not be home to receive them. I contacted Balloon Planet the morning of the delivery (within the delivery window), and they stopped the delivery and rescheduled it for me. Though I would have totally understood if it had been too late to change the order, I was so appreciative that they took steps to help me out. Would absolutely use them again. Class act!

I rank this business four stars because I was not completely satisfied with the service. I ordered a custom balloon bouquet consisting of seven balloons, all but one were in perfect condition; the one that was not was half deflated upon delivery. My biggest disappointment was the card. They give you an option of having a personal message attached, which I selected. It was hand written, with very sloppy penmanship, I assumed for the price I paid, it would have been more professional, like being printed on. In fact, I was very upset with the card. I do applaud the timely and accurate delivery, though. Overall, this company is a nice idea.. especially if you're trying to surprise someone. The website is very easy to navigate and the selections are vast. First time ordering from this company, never heard of them before until I did my research, wasn't all bad. Totally legit. In the future, if occasion arises, I would probably order from them again. Thank you.