BalloonPlanet.comReviews of balloonplanet.com

I saw the reviews on this site before ordering, but I did it anyway. What a mistake. We spent more than $100 to have a balloon bouquet delivered and got, instead, a bunch of balloons in a garbage bag. No note. No weight. No "arrangement" at all. Just a bunch of balloons, which flopped around the room all weekend. It was supposed to be a glorious welcome gift and instead it was a bunch of loose balloons aggravating everyone in the room. Balloon Planet's response? The balloons should have been put on the floor instead of on the table. WHAT?!? No interest in making it right. Delivery was perfect, the actual "gift" - not so much. EDITED TO INCLUDE: Don't let the "concerned" note from Balloon Planet fool you. Balloon Planet had my order number. Their response was to send me a copy of their policy saying that "balloon placement can shift" and ignoring my issues entirely. Hence this review. Balloon Planet said they did everything right and they would not only NOT provide a refund (even partial) but they "understand that this might be disappointing" - and then they updated their review below to say that this matter was resolved. HA! It was resolved in that they emailed me back to say they weren't going to do anything, or take my concerns seriously, or contact anyone on my behalf to make sure that this didn't happen in the future. STEER CLEAR. These people are HORRIBLE at what they do, and especially horrible to customers who complain after they've already been paid. This is a money-grab and nothing more. I wish I'd paid more attention to these reviews before I ordered. I would never, ever order from them again.

“I ordered balloons for a birthday in New York, with a clear request for delivery by 1 pm. The balloons were delivered only around 2 pm, without any notice or explanation. I tried contacting customer support by email – no response. For a birthday occasion, this level of unreliability is unacceptable. I expected at least basic communication and respect for the agreed time. Unfortunately, I cannot recommend BalloonPlanet.com.”

1. Two of the balloons were under-inflated. My neighbor was able to put more helium in one. The other must have had a pin hole. 2. We paid for one set to have my wife’s name on a balloon. They used what looked like black electrical tape on a dark background. The name was hardly visible and looked like it had been applied by child. 3. The balloons arrived detached from the weights. Not loose. Detached. Had I opened the bag outdoors, we might have lost the balloons. I had to attach them 4. Customer service? Funny. The manager of the local company said the (a) my wife’s name was too long for it to have fit better on the balloon. Her name is 7 letters. 5. I was promised a new, larger balloon the name put on more artfully would be delivered the next morning well in time for the noon event. At 11:55am I called the company to learn that the driver was “on the way.” That would have meant we’d have left for the party. I even waited until 12:15 (our adult kids tookmy wife to the party for the beginning). No delivery. Nothing. 6. No one offered credit or any other cures. Products: less than satisfactory Delivery: UNsatisfactory Customer service: awful

They have terrible service. I think they are a scam . No one calls, responds or contacts

5 hours later the latex balloons started to evaporte...These are 1.oo store balloons and the nerve to share 132.00 for 10 latex balloons and 4 helium ...i could not keep them as my son is highly allergic to the latex...we asked asap for a refund and the uncompassionate rude woman said pop the latex ones if thats the case....SERIOUSLY>>>>FOR 132.00

Horrible company, stole my money, did not deliver the balloons and ruined my husbands birthday dinner

Placed an order that was over $200 for 2 large mylar, 1 small mylar, and 9 regular balloons. The arrangement was poorly constructed. One of the large numbered mylar balloons had a hole & deflated shortly after it arrived. One popped with the guy brought it inside, and all deflated after 1 day. Needed this for a Sunday & Friday is the latest that it could be delivered. Just a big waste of money!

I asked my sister to order balloons for my daughters 21 st birthday. The website shows large Mylar balloons and standard size Mylar balloons. My daughter sent me a photo of 6 dollar tree balloons. The purchase price was $80.00. They are a scam and should be placed out of business.