BalloonPlanet.comReviews of balloonplanet.com

Placed an order that was over $200 for 2 large mylar, 1 small mylar, and 9 regular balloons. The arrangement was poorly constructed. One of the large numbered mylar balloons had a hole & deflated shortly after it arrived. One popped with the guy brought it inside, and all deflated after 1 day. Needed this for a Sunday & Friday is the latest that it could be delivered. Just a big waste of money!

I asked my sister to order balloons for my daughters 21 st birthday. The website shows large Mylar balloons and standard size Mylar balloons. My daughter sent me a photo of 6 dollar tree balloons. The purchase price was $80.00. They are a scam and should be placed out of business.

For the high price, the quality is incredibly poor. Balloons didn’t even stay floating for a full day, despite taking precautions to keep them indoors, away from air vents, etc. We’ve had much better experiences at other balloon places for less money. Save your cash. Go somewhere else.

I have ordered balloons for family events in Virginia and Utah. Both were exactly what I asked for, delivered when scheduled, good quality, and reasonably priced. Those who took my orders were friendly, helpful and professional. Excellent experience. I highly recommend.

$30 for delivery is ridiculous. THEY WILL NOT DELIVER TO A HOSPITAL unless a family member accepts delivery! What hospital allows visitors in this time of Covid?! Took my payment immediately but said I have to wait 5 days for a refund! I wanted to cancel my order and had to leave a voice mail. What an unprofessional place! Called another business and they were happy to deliver to the hospital!

Do not order from here. I wish I had googled reviews before ordering from this company. I was impressed that they would be able to deliver so quickly and their website made the balloons look beautiful. But for the incredibly high price, they were not in good shape. One balloon was totally deflated (a letter in the recipient's name) and another was taped and very beat up. The bright side is that I wound up finding a local store that had the same balloons for 1/3 of the price in perfect condition. Better late than never.

I ordered a 60" standing flamingo balloon as a birthday surprise for delivery to Sandy, Utah. It wasn't cheap, and the delivery fee alone was over $30. What was delivered was a crummy bunch of 3 latex balloons and one small mylar flamingo balloon. I wouldn't have known if I hadn't requested a photo from the recipient a few days later, because I was surprised that he didn't respond in a way I would have expected. My order confirmation was for the correct item, and I received an email stating my order was delivered. It was NOT what I ordered, and there was no communication about a substitution. AFTER I found out they had sent a shoddy substitute and complained, they offered to send the correct item -- and they did, and it was awesome. But they wouldn't have done this without my following up to find out that they delivered a cheap substitute. Even an explanation of what had happened would have helped, but instead, I felt tricked. It wasn't the birthday surprise I had wanted to send -- for years I've taken care to send something special and this year was disappointing to me. So, beware.

Highly overpriced for what you get. Delivery fee is an outrageous $34 and the delivery window is way too wide (10AM-4PM) - so unless you want to spend your entire special day at home waiting for them to show up, go elsewhere. I called in the morning and asked for a narrower delivery window - I was provided one, but the delivery was still an hour late vs. what I was told. As a result, I missed one of my daughter's birthday activities waiting at home for this delivery. Really terrible experience. Will not order again.