BalidocReviews of balidoc.com

I was staying in a remote village when Bali belly struck. I did not have any readily available transport and was in no shape to try to find a driver to take me to a public clinic in a nearby town. I came across the BaliDoc service through a Google search, easily created an appointment for that same morning, and had a great video consultation with Dr.Karina on my phone. Then, the BaliDoc team did a fantastic job messaging me through WhatsApp, went to work locating a nearby pharmacy that had all of the medications I needed in stock, kept me apprised of the delivery time, and had them delivered to my accommodations, all while I stayed in bed, stress-free and resting. What a great service. I highly recommend BaliDoc for anyone needing quick, reliable, English-speaking medical help.

Researched medical online advisory services. BaliDoc got good reviews. Booked free 20 min appointment slot. Pre-consult questionnaire was quick and straitforward. Invite sent plus handy reminders on the day. Easy google meet video consultation where Dr Karina had my med history to refer to. Answered all my queries and gave useful advice for pre-arrival. Call took around 15 mins followed by Dr Karina sending me a Whattsup link to get in touch when I need to refresh my prescription meds. Initial service was slick and professional. Hoping prescriptions will be as effortless.

From the moment of panic when I realized I had left my medication on the Gili islands to finally receiving it the experience was calm, efficient, convenient and helpful. Great phone / meet interview and onwards service

Always an easy and quick service. Delivered straight to your door. I was skeptical but actually I’ve been using them for a couple months and has been really easy. Especially coming from UK where it takes forever for appointments. Highly recommend!

I realised I didnt have enough medication for my remaining days in Bali.😱 Managed to get an online consult within the hour and medication delivered to my door the next day. The doctor and person I was dealing with were so kind,empathetic and understanding, even after all my technical issues trying to pay etc. Im not very technologically clued up so it took a lot of their time trying to help me!! Amazing service. Very grateful 🙏💕

I had a consultation with Dr. Mona before my upcoming trip to Indonesia, mainly regarding my medication and the necessary documentation for travelling. Dr. Mona was extremely friendly, helpful, patient, and empathetic. She took the time to answer all my questions and explained clearly what I needed to prepare and which documents would be required. I especially appreciated that she provided me with a written summary of everything we had discussed afterwards, which made the whole process very easy and reassuring. A very professional and thoughtful service. I felt well advised and well prepared for my trip. Highly recommended!

I contacted BaliDoc because I urgently needed medication that I could not find anywhere in Bali. They were absolutely fantastic, especially as I was quite stressed and worried about being unable to obtain it. They offered me a free online appointment on the same day with a real doctor, who spoke with me face-to-face by video call. The doctor reviewed my medical history, checked that I was okay and assessed my existing prescription. Unfortunately, after checking thoroughly with pharmacies and distributors, they confirmed that my medication was unavailable in Indonesia. But they didn’t simply say goodbye and leave me without help. Their doctor consulted with a psychiatrist on my behalf, without charging me an additional consultation fee, and they recommended an alternative medication and continued support if I needed it. This is the best and most professional healthcare service I have experienced during my eight years in Bali and Indonesia. BaliDoc will definitely be my first choice for medical care and support in Indonesia from now on. Their kindness, professionalism and genuine effort were incredibly reassuring during a very stressful time. I cannot recommend them highly enough. Thank you to Dr. Karina and the whole BaliDoc team.

Lost my prescribed medication during transit… biggest stress until this amazing service, easy booking, great Doctor, no hassles, meds all sorted and delivery underway. Nga mihi nui 🙏🏽 Balidoc. So easy, online service yay🫶