BaisiwigReviews of baisiwig.com

I recently ordered 3 hairs,the shipping was quick.But the hair is worthless,it’s synthetic and it’s shedding.Thank God I didn’t make full payment.worst hair I have ever seen,different from what they show you😞,I need a refund!

Place order called to check to make sure the order was correct appreciate that also checked to see if I wanted any additional items as well

I ordered nov 21 no update no one responds back i want my money back or im gonna take legal action against this company

Awesome customer service!!

The wig is absolutely beautiful. Communication was excellent. I highly recommend this vendor beautiful work.

Request for Resolution I purchased several wigs from BAISI and was initially pleased with how they looked; however, the quality has not met my expectations. All of the wigs shed excessively, even with light handling. I’ve tried washing and conditioning them as recommended, but the shedding continues and makes the wigs difficult to wear. Because I invested in multiple units, I’m very disappointed with the performance and durability. I am requesting assistance with a refund or replacement, as the products do not match the quality advertised. I truly hope BAISI can help resolve this issue, as I wanted to be a satisfied, long-term customer. UPDATE AFTER COMPANY RESPONSE: The company’s reply does not accurately reflect the timeline of events. The processes referenced were not completed prior to my complaint. If they had been, this issue would not have escalated. The wigs were handled, washed, and installed according to standard professional practices. The excessive shedding occurred immediately and was not the result of improper washing or handling. No quality control or inspection documentation was provided prior to shipment to support the explanation given. Additionally, my financial documentation and supporting evidence were submitted and were not addressed. Offering a future discount does not resolve the defect or the financial loss associated with this purchase. Acknowledging the timeline and addressing the financial documentation submitted would be a necessary first step toward accountability.

Amazing communication. Really helpful and was willing to fix my issue. Will definitely shop again.

Very helpful, quick response to questions