Josh W.
You haven’t even shipped it yet
You haven’t even shipped it yet, USPS is awaiting the item I had to pay shipping for 4 days ago
Response from Bailey's CBDApr 27, 2025
Hi Josh, Happy Sunday, thank you so much for reaching out. I’m terribly sorry for the slight delay & completely understand how frustrating this must be, especially when you're eagerly awaiting relief for your dog. Your order was placed on 4/24, after our daily shipping cutoff time, but it was packed & handed off to USPS the very next day. I can see from the tracking history that it’s currently in transit to you. Sometimes USPS can take an extra day or two to scan the package after receiving it, which causes it to appear as though it hasn’t moved yet — even when it has. To make this right, we will refund your $3.00 shipping charge immediately. We truly appreciate your patience & want you to know that your experience matters deeply to us. Our team works very hard to get every order out quickly & with care, we’re grateful for the opportunity to support you & your pup. Please don’t hesitate to reach out if you need anything else. Thank you again for your understanding while your dog’s relief makes its way to your door! Sincerely, Jarid Scott



