Bonjour,
Merci infiniment pour votre adorable message !
Nous sommes ravis que votre sac vous plaise autant.
C’est un vrai bonheur de savoir qu’il a su vous charmer.
Au plaisir de vous retrouver très vite chez Baginning !
Bien chaleureusement,
L’équipe Baginning
AN
Andreas
Kundensupport doch möglich nach 3. Anlauf
Nach einigem hin und her , wurde mein Betrag erstattet. Daher 4 Sterne obwohl kein Kauf zustande kam.
Response from BaginningOct 29, 2025
Hallo,
Vielen Dank für Ihre Bewertung und Ihre Geduld während des Prozesses. Wir freuen uns, dass wir die Rückerstattung für Sie regeln konnten, und bedauern sehr, dass der Kauf nicht wie geplant zustande kam.
Ihr Feedback ist uns wichtig, und wir hoffen, Sie in Zukunft vielleicht doch noch von unserem Service überzeugen zu dürfen.
Herzliche Grüße,
Ihr Baginning Team
CC
Charlie C.
Company may be good, delivery was non-existent
I ordered 3 bags with high hopes. They were shipped in 2 packages quickly. One package was misdelivered to another home and never found, the other has been stuck in "delay problem" with shipper for over 10 days and shipper won't reply. I really wanted those bags, and Baginnings did their part, but try to request a different shipper than Uniuni out of China. I filed a PayPal case for the entire $280 as no bags ever made it. Even if I get my money back, I am afraid to reorder and go through this again. I think Baginnings should have resent items with a better shipping but they have all but disappeared as well now and keep telling me they are "investigating".
Response from BaginningNov 6, 2025
Hi Charlie,
We sincerely apologize for the frustration and disappointment caused by the delays and misdelivery of your packages. We completely understand how disheartening it must be to eagerly await your orders and encounter such unforeseen issues.
After you contacted us about not receiving the items, we immediately coordinated with the shipping carrier to investigate the situation. While the process took some time, we ultimately confirmed that one package was lost and the other faced prolonged delays. As you requested, we have already processed a full refund of $280 to your original payment method. The amount should already have been reflected in your account.
At Baginnings, we strive to provide a smooth and reliable shopping experience, and we deeply regret that we fell short in your case. Your feedback regarding the shipping carrier is invaluable, and we are actively reviewing our logistics partnerships to ensure more dependable options for our customers moving forward.
We truly hope to regain your trust and would be grateful for the opportunity to serve you better in the future. If you have any further questions or concerns, please don’t hesitate to reach out to us directly.
Thank you for your understanding and patience.
Warm regards,
Baginning
MR
Marlene R.
My so call luxury bags
I have purchased five fashionable hands bags from this company. Each experience have been different and very satisfied. Great affordable prices and the quality is impressive. As a bag lady I do like a luxury look. You do not have to spend hundreds of dollars to display the luxury look. Instead why not pay less? When you can still spend less and still look fabulous! Love my bags!
However it may take some time for shipping depending where you live. Other then that it is worth the expectation.
Response from BaginningOct 29, 2025
Hi Marlene,
Thank you so much for this wonderful review!
We're truly honored to be your choice for fashionable handbags and are thrilled that each of your five experiences with us has been satisfying.
It means the world to us that you appreciate both our affordable prices and the quality of our bags. We completely agree – looking luxurious shouldn't have to cost a fortune, and we're so happy our designs help you feel fabulous without breaking the bank!
We truly value a dedicated "bag lady" like you and can't wait to see which styles you'll choose next. Your patience with shipping is also greatly appreciated.
Warmest regards,
Baginning
AW
Amber W.
I cannot brag enough on these bags
I cannot brag enough on these bags. They’re one of the very few vendors that have REAL LEATHER bags. My first purchase I didn’t know what to expect. Now I’m on my 6th purchase. I can’t stop buying them, they’re such great quality and at this point I want one in every color. The only thing that they improve is the shipping and offering additional colors.❤️
Response from BaginningOct 29, 2025
Hi Amber,
Thank you so much for your incredible loyalty and heartfelt review!
We're truly honored to be your go-to for leather bags and absolutely thrilled that our quality has earned your trust through six wonderful purchases.
Our team is already working on expanding color options and improving shipping efficiency—your suggestions are always valued. We can't wait to help you continue your collection and find your next favorite bag!
With gratitude,
The Baginning Team
JP
JP
These are beautiful bags
These are beautiful bags! The quality was much better than I expected.
Response from BaginningOct 29, 2025
Hello,
Thank you so much for your kind words!
We're thrilled to hear that the quality of our bags exceeded your expectations. Creating beautiful and well-crafted products is always our goal, and your feedback truly motivates us to keep up the great work.
We hope you enjoy your new bag and can’t wait to see which design you’ll fall in love with next!
Warmly,
The Baginning Team
DE
Deb
Loved my new bag
Loved my new bag. It is great quality and the perfect size. Shipping took longer than expected but a wonderful experience!
Response from BaginningOct 29, 2025
Hello,
Thank you so much for your wonderful feedback!
We're thrilled to hear you're loving your new bag and that the quality and size are just perfect for you.
We truly appreciate your patience with the shipping process, and we're so glad the overall experience still felt wonderful. We're continuously working to make our delivery times even better!
Can't wait to see which bag you'll choose next!
Warmly,
The Baginning Team
JM
Joan M.
Love my new orange bag and frequently…
Love my new orange bag and frequently get compliments on it. It’s well made and just the right size. And was definitely priced right. Very reasonable.
Overall a terrific experience with Baginning.
Response from BaginningOct 29, 2025
Hi Joan,
Thank you so much for your wonderful feedback!
We're absolutely thrilled to hear that you love your orange bag and that it's been turning heads – it's such a vibrant and stylish choice!
Knowing that you find it well-made, perfectly sized, and reasonably priced truly means the world to us. We're so glad your overall experience with Baginning has been terrific, and we can't wait to help you find your next favorite bag!
Warmly,
The Baginning Team