BagReviews of baginc.com

Complete scam of a company, ordered a bag for my sister and 2 months later, never received. Called my bank to get my money back!

Wouldn’t even give this company one star, it is a scam and I have lost $300 due to them saying it has been stopped by customs and they will send another one and for me to to worry, it’s been 3 months and I have received two fake mens wallets and I ordered a female bag, don’t waste your time or money order from somewhere else in Australia.

Bags and prices are great , i bought one back in 2019 for my wife and it's still in perfect condition. I just bought another one 10 days ago and just received it today in perfect condition. For those prices i don't expect a great customer service but they always answered when i had a question even if it took a couple of days. I definitely recommend this site/company !

I ordered a chanel crossbody and 2 months later the zipper pull was gone. No big deal I thought, I'll just write and they will send me another one. NOT ANOTHER PURSE NOW, just a simple zipper pull. They said: 'we do not support this case, can you go to a shop and fix it." Lousy customer service don't order from them.

This company does not even deserve 1 star Shocking shocking shocking experience. I ordered 6 things - 6weeks went by ( ok no fuss Chinese post ) i eventually receive some tracking information the day before delivery from Parcel Force. I only received 1 wallet -and that was damaged and nothing like the photos. Fortunately i had paid with PAYPAL - they had to fight to get my money back . I had proof of camera footage - 1 small package & me querying “where was the rest of my package” If i hadn’t of shown my security footage of the package being delivered , i would of lost my money all £381. I tried 6 times or more trying to contact BAGINC Completely ignored me - disgraceful service. Stay well away ladies - go to Carla Ferreri or Borse in Pelle - Vera Pelle .

Do not buy this bag. It looks great but the handles do not last. I used it for a month just to and from work with very little stuff inside and the handles began to rip through. I worked with customer support for 5 weeks and they kept saying "your issue has been escalated" but never actually did anything to help despite the money-back guarantee listed on their site. I'm so disappointed!

I ordered a neem oil box . I waited, waited, and waited , but I didnt receive any confirm email from them. I search online and I regret that I didn't read review before buying their stuff..... Hope that nobody in the same situation like me :(

Ordered my bag and then read some awful reviews. My experience has been great. Good communication and bag arrived quickly. The bag is fantastic replica. I already have a genuine Givency. This one is just perfect. I am absolutely thrilled. Will use company again