Badlands RanchReviews of badlandsranch.com

Your web site told me my order did not go through, so I reordered and got the same error message. Then I received 2 emails from you saying I had placed 2 orders. I immediately tried to phone your customer service line, but was on hold for so long that I had to hang up. I called the next day and explained my experience and was told you’d credit my card after I returned the 2nd order at my expense for shipping. When I refused to do that, I was put on hold for a long period of time. When your rep returned, he told me he had caught the orders before they had shipped and that I’d only pay for and receive 1 order. The next day I received 2 orders and my credit card was also charged for 2 orders. I had to call your customer service line again. Eventually I was credited the price of 1 order.You allowed me to keep the 2nd order for free. But then I opened the boxes to find 6 tiny bags of hard and sharp kibbles that would last me 4 days for my 2 dogs. That’s $54 a day. $1620 a month. That’s more than I spend on monthly groceries for my husband and myself. No thanks.

May 11 2023 After my dogs being on the BADLANDS RANCH DOG food, just lightly sprinkled over their (wild earth kibble food) my dogs within days started itching continually.. both dogs which indicates it had to be the food. My dogs do not have fleas, so I have taken them off of the food and see if the itching stops, and then I will know I’m not saying this is a bad dog food, but it wasn’t possibly good for my dogs. They love the flavor. They had no problem with it especially my yorkie with the flavor of it but the itching is uncontrollably. sad I will do more research on this food to make sure that it will be OK for my dogs in the future… thank you

I tried to order for 15 minutes and there was never a confirmation- then the next day I see that 2 (3 packs had been ordered) Package 1 came Today and they are huge chunks that are as hard as rocks - these are for my 2 elderly Pomeranian dogs with bad teeth ! I called customer service - after 30 min of waiting I explained that issue 1 was that the website did NOT confirm my order - and 2 - the product is as hard as a rock and I need to return - they told me I would have to pay for shipping - 😡 They were not at all helpful - I wish I never purchased this product - now I’m charged $214 !!! And will cost a ton to return it Their management team said “sorry that is our policy ! - horrible experience Sorry Katherine - I bought this out of my admiration and respect for you But obviously customers don’t come first

I wish I had done better research before buying this food. Hopefully others have a better experience... Pros: My dogs loved the taste. It was easy to store and dish out at feeding time. Cons: It's expensive, but more importantly... After giving it to my dogs for a few months, they both developed health problems. My small dog became very sick, developing severe kidney problems and my large dog lost weight and had elevated liver values that she'd never had before. So I had to stop giving it to them... I needed to return my order with them since it's pricey and I can't use it now with my dogs on Rx food. That being said, my advice to new customers - beware that they do NOT have free return shipping. I spent about 20% of the amount of my return on shipping costs making sure I had a (recommended) tracking number. I regret purchasing this food.

The dog food was hard like rocks and my dogs would not eat them and the larger dogs next-door wouldn’t even try them they have been in an air tight container with the DESICCANT that came in the bag and they have Mold growing on them now I have text several times to the company with no answer that was $44.92 down the drain product is bogus Product and company I would never order from them again. Sincerely Glenda Nelson

My love seems to like the food but the way they show the prices and the "discounts" is confusing. I subscribed for a product and then the invoice shows a different amount. Higher that is.

Hello! All of this sounds great and it appears you have done your research and diligence, however, your package portioning and costs appears to clearly not be designed for larger bread dogs. Correct? 1 24oz bag of your brand will be approximately 80% of what an 80lb. dog needs in 1 day according to your quantity per weight of animal feeding scale. So with that calculation a subscriber would need to purchase approximately 43 bags per month, to feed an 80 lb. dog at 4 1/3 cups (34.67oz), per day, according to the quantity per weight of animal feeding scale. 43 bags of your dog food would, be $33.95 per bag, at a 6 bag discount subscription rate, without tax and shipping, would workout to be $1459.85, per month. Am I getting this right? How fabulous ! Thanks for doing all this work. Your organization has a great mission and clearly you have a superior product. But probably this is not very cost effective for the average large dog owner. Respectfully.

Oh, my gosh - I feel like such a chump! It's late after a long day at work, and it didn't register until it was too late to cancel my order that these bags are 24 OUNCES at ~$35 on sale, not the usual 24 lb. bags of dog food that run about the same price. If I fed my dog 1 1/2 lbs. of steak here in Hawaii it would still be less than half the cost of this food. I get it's a more complex formula, but still.