Backwater ReptilesReviews of backwaterreptiles.com

Ordered red leatherback baby bearded dragon about 3 weeks ago. Lizard arrived in a tiny box, inside a deli cup with just a paper towel. No insulation. No markers on the box informing post office that it contained a live animal. Who knows how much she got banged around. She refused to eat the first week we had her, was starting to lose hope but switched her diet and saw immediate improvement though she seems stunted and isn't growing nearly as fast as our other juvenile male. She doesn't seem to understand the concept of a hide and sleeps on top of the log in her enclosure and is very clingy, is it possible to ship them too young? She also seems to want to be back inside of a cup and I have a strong suspicion that she was kept in one even before we got her. I would avoid ordering from this company. They claim ethical standards yet they sell silkies with no warnings to new reptile owners. Would be much better off finding a local reputable breeder.

Do not order from these people. They screw up the orders and ask for government documents. Shady dealings, get your supplies elsewhere. Try Josh’s frogs.

I emailed to ask a simple question, "how are the axolotl salamanders shipped" I got 4 emails of attitude and still I do not know how they are shipped

We ordered a sunkissed corn snake online after careful review of multiple reptile vendors. Backwater Reptiles had a comprehensive list of FAQ's that told us all we needed to know. It is very obvious from the beautiful healthy specimen we received that you care about your animals. You have made my daughter a very happy birthday girl. We look forward to doing more business with your excellent staff! Great job folks!

Ordered a whites tree frog for 80$ and they said they were currently out. I asked for a refund and they never refunded me. They stole 80$ from me. Trash company, terrible people

Got a dead frog on Friday 80$ took a picture of the obviously dead frog but they didn't get back to me until Monday stating that they needed a picture of the frog on top of the shipping label. Refused to refund or send a new frog. They also sent the wrong type of frog on top of that. Long story short they stole 80$ from me 🤣 trash company trash people

I ordered two whites tree frogs from them. They both arrived healthy.

Backwater Reptiles were MOST helpful as my son purchased his Crested Gecko. They answered many of my questions by email. This was a VERY good experience for my family. : )