Richard A.
I ordered some (8) Geckos from them and…
I ordered some (8) Geckos from them and per their information they shipped on Monday and were at my door, in South Carolina, on Tuesday. They were well packaged and all were in good health.
We have 600+ species of live reptiles for sale online, including lizards, snakes, frogs, turtles, tortoises, and more. Live arrival is guaranteed! A+ BBB rating.
Backwater Reptiles (backwaterreptiles.com) has 566 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Richard A.
I ordered some (8) Geckos from them and per their information they shipped on Monday and were at my door, in South Carolina, on Tuesday. They were well packaged and all were in good health.
SLS
This was my second purchase of Southern toads from Backwater, and I was, once again, a happy customer. Communication about shipping was excellent, and my toads arrived healthy and hungry! Weeks later, they're thriving and are providing plenty of scientific information for my children's books. Thank you, Backwater.
Amber D.
Very well communicating helped me through any questions I had in a very timely manner. Animals came very well packaged and even though FedEx was difficult with delivering my dumby frogs arrived healthy! Will definitely be ordering from this place again and highly recommend them to anyone looking for critters of all types! I wish I could give a higher rating than a 5 cause they deserve it!
Zell G.
I took the chance and was extremely happy with what I got. Originally I was just getting 3 lizards. Was told that normally they do not ship to my location but would fill my order. Well I decided that I was gonna make shipping worth it. Ordered another 3. It is very difficult to have things shipped to my location $$$$. They arrived about a week later. Cold on my end. They look great. They Looked to have been well fed and clean. One was not moving but I figured it would perk up once warm. And that one was the first to eat for me. We went back and forth emailing. Very kind and helpful. I had a really great experience
Jeffrey C.
We purchased a Uromastyx lizard from Backwater Reptiles and the experience was above expectations. The baby Uromastyx is healthy and they supported us until the little guy was eating and on his was to feeling comfortable in his new home.
Kimberly H.
I ordered a female Green Anole and I got a male Green Anole. You can't put two males together because they fight. I brought this to their attention and they said we can't guarantee the sex although we try. Then why give the option to choose between a male and a female? This is a professional breeder/carrier of animals and they can't tell a male from a female? I have been exposed to the Green Anole by accident about four weeks ago ( A wild one took up with my daughter for some reason) and I can tell a male from a female. So why can't they? Especially with having a more experienced eye. This is not acceptable. What am I suppose to do with the male now?
Irving C.
Great communication. They set clear expectations and instructions for ordering and shipping. I ordered three baby White's Tree Frogs on a Saturday night. They emailed to let me know they were preparing the shipment on Sunday and said it would go out Monday. Frogs arrived Tuesday and they were packed in foam and placed in individually labeled containers. There was a nice surprise inside. The frogs started eating Wednesday night. All are acclimated and look healthy. I would definitely buy from them again.
Chris H.
Backwater Reptiles is absolutely the ONLY reptile company I will ever buy from. Their professionalism is profound. Every animal I have purchased from Backwater comes quickly and in perfect health. In no way could I possibly ask for a better way to buy such a great selection of awesome animals. Everything from Goliath Bird-eaters to Nile Monitors, these people know what they are doing. Thank you, Backwater. Your hard, honest, and efficient work really shows. Keep up the amazing work. I refer everyone to Backwater for the healthiest, most magnificent animals. Many companies could certainly learn a thing or two from you!! Sincerely, Chris H