backsupportsystems.comReviews of backsupportsystems.com

$39 + $9 =$48 for a pillow case is price gouging. They know you can’t get it anywhere else. The material isn’t even that nice, it’s rough and hard but I needed a j-shaped pillowcase.

Not comfortable, especially for the price.

i didnt get my delivery

I was in dire need of a new pillow as my neck has been absolutely killing me, most likely from being under supported. I found back support systems cooling pillow and was happy to use my FSA card to purchase it. The first night I immediately noticed a difference and my neck pain has decreased from proper support. I do wish the pillow were longer but that's not a deal breaker for me.

Straps are flimsy and will not stay secured. For the money spent velcro should be all along the mating surfaces.

The company seems good. The contour wedge pillow did not work for me at all. And you have to open it to try it, because it comes very compressed. Once you’ve open a pillow you cannot return it. I knew I was risking the cost of the pillow to try it. I have reflux and a mild scoliosis that causes pain when I sleep. I hoped the contour pillow would make it possible for me to sleep on my side. It didn’t. Not on either side and it was terrible for my back. 90 seconds on my back earned two days of pain day and night. Hard to see how the contours would work for anyone back sleeping. Not sure they should say it works for back sleeping. But based on other reviews it works well for some people; you have to try it to find out how it works for you. Just realize you cannot return it.

Great customer service. Delivery was prompt and the product was as advertised and well worth the price. Thank you

Better to reach out via the web than by phone. Website pictures are inaccurate-- the super knee pillow shows one strap but it has two (which is better). Had to reach out to clarify this when my old cover wore out and I needed a new one. The product itself (knee pillow) is dynamite.