Ariel
DO NOT ORDER FROM THEM, THEY ARE A SCAM!
I have never dealt with a company with such horrible customer service until now. I placed on order on 8/20, had to email them on 9/8 asking for an update since I hadn’t received it - ignored. Messaged them on instagram on 9/12 hoping I would get a response since they had been posting on their social - ignored again. Commented on their recent post stating that I messaged them regarding my order and to please message me back (thought that maybe they didn’t see my message and was in their spam folder so I figured the comment would bring it to their attention) - they HID the comment so no one else could see it. I wish I had researched the company prior so I could see that similar things have happened to other people. Ignoring your customers is literally insane, people are going to be more understanding if you apologize and explain the issue but nope ignoring and scamming is what this company is doing to their paying customers.
Response from Baby TeithSep 16, 2025
Hi Ariel, I hear you, and I don’t blame you for being upset. Your order is a bit behind and I was away from my inbox last week and that’s on me. I replied to your email yesterday with an update (check your spam folder just in case) and added store credit as a thank you for your patience. Your order is on it's way to you. I also came across your Instagram message in my request folder last night and responded right away. I don’t hide comments, so if it looked that way, I’d love to know more so I can check into it. I know this experience may have cost me your trust, and that honestly breaks my heart. If you’re open, please reply to my email so we can talk more and I can personally make sure everything is set right for you. Thank you for being honest. It matters, and I’m listening. -Tiffe



