Baby TeithReviews of babyteith.com

Still have not received my product

Placed an order on June 26th. Shipping label created in July. Reached out to the merchant twice only to be told “one more week” for various reasons. I finally ended up filing a dispute with my credit card company because I do not believe I will ever get my goods. I noticed they have google reviews disabled and nowhere on socials warn of long wait times. Very dishonest.

Placed an order on August 22. It is December 30, 2025. I have not receid my order. I got one responce back at the end of September saying they were behind on orders and offered me $10 credit to their store, but now their website isn't even up! I've ordered from this shop before and it was great product with timely delivery. This time around has been awful customer service with no product. They stole our money! Never going to buy from them again and will definitely discourage others from doing so.

Orders never arrive and customer service is horrendous. Have some great shirts but I’ve never experienced another seller who ignores their customers and holds onto your money without sending items - fraudulent.

I have previously ordered from this company several times and never had any issues. This last order I placed on 9/28 and still have not received. I sent several emails and finally received a response on 10/17 stating that my order was in que to print and ship. That was over 3 weeks ago!! I have since again sent several emails with no response. I am very disappointed as I do like the merchandise but after this I will never order again from baby teith. If I don’t get any response or products I will be placing a dispute with my credit card company

I can't comment on the product itself since it still has not shipped 22 days after ordering it! Their customer service has not responded to two emails in over 9 days. The lead times noted on their website are a lie. I would recommend using a different company.

I have never dealt with a company with such horrible customer service until now. I placed on order on 8/20, had to email them on 9/8 asking for an update since I hadn’t received it - ignored. Messaged them on instagram on 9/12 hoping I would get a response since they had been posting on their social - ignored again. Commented on their recent post stating that I messaged them regarding my order and to please message me back (thought that maybe they didn’t see my message and was in their spam folder so I figured the comment would bring it to their attention) - they HID the comment so no one else could see it. I wish I had researched the company prior so I could see that similar things have happened to other people. Ignoring your customers is literally insane, people are going to be more understanding if you apologize and explain the issue but nope ignoring and scamming is what this company is doing to their paying customers.

I have been a customer of this company for at least 5 years. I’ve been getting kids items from them since my 11 yr old was 3 or 4. I’ve always gotten my orders timely and I’ve always loved them. That being said, I placed an order on August 29th 2024. A week later, I received and email stating that they were experiencing delays and that my order would ship Sept 12th. Well Sept 12th came and went and I have since sent 3 emails through their website and no one has written me back. This is completely ridiculous. I get being backed up after a sale but I should have received updates or responses to my emails. I’m so disappointed. Update: After writing this review, I also commented on their Instagram photo asking for updates. Once I inquired publicly, I received a cancellation of my order. They’ve officially lost a long time customer. Update 2: Tiffe- I’m still very much in love with your products but have not made any further purchases since this ordeal. If you would like to fix this issue, I’m open to listening.