Amanda W.
Giving scam vibes
My husband placed an order for our anniversary and later received an email letting him know that they would not be able to deliver the order and it would be refunded. Disappointing but not really a big deal. What WAS a big deal was having to contact them two more times before they actually processed the refund. It feels like they were trying to keep the money and hoping we wouldn't notice.
Response from Baby Blue FloristJul 3, 2023
Hi Amanda, we work with a 100 percent refund policy and we are a fairly large business where we send thousands of orders daily. As such, policies should always be adhered to by all of our employees, and I'm absolutely looking to see if and why there was any delay with your refund. FYI the daisies were the issue with the order as nobody had them available. Of course, we thought it was important that your husband chose the specific flower and so we canceled the order hoping he can order flowers that were available for same day delivery