B2C JewelsReviews of b2cjewels.com

I was a little apprehensive about making such an expensive purchase "sight unseen" online, but B2C Jewels made the whole experience very easy and pleasant. I was able to see an actual close-up image and ASET image of the stone that I was interested in, and also the GIA certificate plus all relevant dimensions and grades. There was a little bit of a snag caused by me using my work address for delivery rather than the credit card billing address, but Melwin was there every step of the way to work it out and get the diamond shipped within 2 days of ordering. These things happen, and it was my fault for not letting the card issuer know in advance, but the way a company deals with it and how responsive they are tells me a lot about them and the people that they employ. I must have received 5 or 6 phone calls and just as many emails from Melwin as he worked through the process of getting everything verified. The diamond itself arrived very (and I do mean very) securely packaged and nicely presented. And what a stunner it is! I'm beyond thrilled that I was able to get a > 1ct GIA certified internally flawless Princess cut diamond with excellent polish and symmetry for around $4K. That's a lot less than a mall store would be asking for a 1ct Princess cut with SI1 / SI2 clarity as graded by some lab nobody has ever heard of, not the industry leading GIA certification that most of B2C's diamonds come with. All in all this was a thoroughly satisfactory experience, and I look forward to doing business with B2C and Melwin in future.

Dear Samuel, Thank you and your team very much! I got a diamond of my dream. You folks really deserved "10 stars rating" not 5 for providing outstanding customer services. Most important of all is being very HONEST about price and quality of the products. Thank you. Kim and Brian

Buying a loose diamond is very overwhelming. B2C Jewels made it much easier because it has a lot more varieties compare to other companies and they have a lot of helpful informations on each of diamonds you are looking for. I had a few in mind wasn't sure exactly which one I wanted to choose. Rio came to my rescue and told me which one out of the rest was one that was perfect. I received my item very quickly and I was blown away from the clarity of the diamond. My financee loved it very much too. Thank you so much Rio and B2C Jewels!

I am very satisfied with my B2C Jewels purchase and had a great customer experience. Raymond was always available and responsive during the entire purchase / delivery process. I am very much pleased by the customer service provided by Raymond. My order was delivered on time and met every one of my expectations. I would definitely recommend B2C jewels! E

Samuel, yes you right I received and asked for an inspection, everything perfect. Thanks a lot for your and Shane service as well as the rapidity of shipping. Will definitely contact you again in the future for any other diamond purchase/offer.

Excellent service. I ordered wrong size ring and they are paying return and back shipping to get me the right size. Diamond is exactly as described.

I had a phenomenal experience with B2C. The service was A+ quality. I worked with many different individuals but most notably, Shane was great. He took great care and made sure that my final product was perfect. The deal I got was phenomenal as well. I will absolutely use B2C again and I will encourage friends to do so as well. This was my second experience and I have nothing but positives to say.

I ordered a wedding band from B2C for my fiance many, many months after I had ordered an engagement ring. I thought I ordered the correct matching wedding band but B2C cross-referenced my order and called me to inform me that I actually needed to order a different one -- and in fact would be paying a slightly lower cost for it. Samuel was the name of the customer service agent who assisted and he was excellent -- he really went the extra mile but, for him, it was clear that this was just the right thing to do and something that is ingrained in the ethic of the company. I wouldn't hesitate to purchase from B2C in the future.