B12 AI Website BuilderReviews of b12.io

Worst experience dealing w web. Inconsistent, they must outsource their work to other people. I spent a ton of time on the phone w what I thought were my designers and it wasn’t. There is zero communication and nothing is clear with them. They sell you on their services then deliver something totally different. They wasted my time and have cost me money having to start over with someone else

Customer service was amazing something we don't have anymore. It wasn't just about emailing the person was there when you needed to talk to them.

At first I was overwhelmed with information due to me having my own ideas, graphic design wise. We had to tweak things of course but that's how the process works. After lots of revisions I got more and more happy. All in all Grace and your team did a great job. I still want to decorate it better on my own so I will learn to do that. I thank you all! LiLi

I contacted B12 to have a look at my website and ask how they'd help make it better. Their ideas were forward thinking and helped me dial in my site to hit my target audience and grow my business. I can't thank them enough.

Currently I’m having reservations, the set up emails were slow coming and there was supposed to be an additional question sheet that appeared to be a duplicate of the first one, still have a conference call on Thursday to get my site set up the way I want it, if we do not perform as expected I will request a full refund, I have since read many complaints about customer service after the initial contract

Stay far away! We were very clear about what we needed and were assured B12 could do it. They dragged us along, took our money, and then admitted they were never equipped to do what we needed. They have ignored our requests for a refund over the last several months. They ignore calls and emails. We paid them and walked away with absolutely nothing.

I had a very positive experience with B12. I have designed websites before and the process is cumbersome which took me away from the purpose of getting my product out as quickly as possible. I had a great team, Designer was the weakest link but it wasn't his/her fault it is a difficult thing to get in someone's head creatively but the result was exactly what I was looking for. Instead of putting in weeks I put in a few half days. Very happy with my finished product financialsafetynet.info thank you to my team.

The websites they can create are nice but very cookie-cutter. The salesperson on the phone said they can adapt it to what I wanted. I was under the impression they could use Squarespace. They have their own platform, and templates. So, you are tied to their templates and there is not a very big selection. They wanted to charge me for doing "extra" work because I wanted a hover feature which a standard on Squarespace and other platforms. They agreed to do it gratis since they had already promised that they could create something similar to what I wanted during their sales pitch call. The work was not done well. They admittedly, do not have a lot of templates to choose from If you want more variety, B12 is not the move. If you need something up quickly. Then I could see how it could be beneficial. You do not speak directly to designers. You speak to a middle person. The 1st design call is 30 minutes. And from that they build your site. I am now out 550 dollars. It could have been worse. I should have paid someone on Fiverr to do a Squarespace site for me. On a positive note, the staff is very nice and responsive. They need to change their pitch though. It is not the right fit if you are looking for something more creative.