azova.com Reviews | Read Customer Reviews of azova.com

azova.com Reviews | Read Customer Reviews of azova.com

azova.com reviews

432 approved reviews, newest moderated first

Bill R.
Feb 9, 2022
This site was very confusing
This site was very confusing and time consuming. It took half the day to complete entries for my family. I still don't think we have completed it correctly. We repeatedly had to re-send our COVID vaccination cards and photo ID due to them not being able to read them.
Response from azova.comFeb 12, 2022
" Dear Bill, We would like the opportunity to investigate your feedback further. Please could you contact me at 844.692.9682 Ext 1062? We’ll work with you to resolve any issues as quickly as possible. We are sorry you found our site confusing. If you reach out to me I will personally go over your vaccination information we have on file for you and make sure everything is done correctly. Thanks, AZOVA"
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Holly B.
Feb 9, 2022
Amazing!
It was so nice to be able to do everything in the comfort of my hotel. We could go about our vacation and then do our test when it was convenient for us at the end of our day. We completed the test with with people who were extremely helpful and had our results quickly as well as our travel documents. We will definitely use them again.
Response from azova.comFeb 10, 2022
Hi Holly, your comments have been shared with our entire team at Azova. When we hear from happy customers like you, we spread the positivity around! Hope to serve you again soon. Thanks, AZOVA."
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Eric S.
Feb 9, 2022
Excellent service
Excellent service. They are precise, efficient, available. Everything I was hoping for.
Response from azova.comFeb 9, 2022
" Eric, We’re so happy to hear you had a great experience at Azova. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.Thanks, AZOVA."
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Cindy S.
Feb 9, 2022
They verified my documents within…
They verified my documents within minutes! Answered a few questions I had about traveling with the health pass. Very helpful and convenient
Response from azova.comFeb 9, 2022
" Hi Cindy, it’s great to hear that you had a positive experience at Azova. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know.Thanks, AZOVA."
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Jacquie D.
Feb 9, 2022
Extremely efficient and helpful
Extremely efficient and helpful
Response from azova.comFeb 9, 2022
" Jacquie, We are grateful for the time you took to leave a 5 star review. Thanks, AZOVA."
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Peter M.
Feb 9, 2022
Easy experience
Easy experience. Customer support was great. Thanks.
Response from azova.comFeb 9, 2022
" Peter, We’re so happy to hear you had a great experience at Azova Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Thanks, AZOVA."
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Susan N.
Feb 9, 2022
I do not know yet if this worked
I do not know yet if this worked. It says my information is not verified. What does that mean and what do I do about it. Since I am basically forced to use the app and to pay for it, I would appreciate some assurance that it works.
Response from azova.comFeb 9, 2022
" Susan, If you purchased the $10 confirmation of the vaccinations card, then it is confirmed. The verification is a separate charge. If you are traveling to Hawaii, they just require the confirmation of the vaccinations card. The next step is to apply for the Azova exemption on the Hawaii Safe Travels site. They will send you a QR code that will get scanned at the airport. If you have any other questions plese reach out to me at 844.692.9682 Ext 1062. Thanks, Azova."
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Eric H.
Feb 9, 2022
Tammy in customer service was amazing…
Tammy in customer service was amazing when I called in. The tests I received came with instructions only in Spanish. She emailed screenshots of the English instructions immediately. Quick, knowledgable and efficient.
Response from azova.comFeb 9, 2022
Eric, Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Tammy receives the recognition they deserve. Thank you again, Eric, have a great day! Thanks, AZOVA."
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