Jennifer P.
What they did and what they are…
What they did and what they are informing me of in this email is a total error and was not authorized by me or my husband, it seems to me a lack of respect that they make decisions for us, this is not authorizing, we are still waiting for the refund on what was charged without authorization and is not the due fee, the next one is due in September for $575.96. I don't know what this is about?
Response from Azimuth Risk SolutionsAug 16, 2023
I hope this message finds you well. I sincerely apologize for any confusion or inconvenience you've experienced regarding the recent communication you received from us. Please know that we highly value your feedback and take your concerns seriously. Please feel free to contact me directly at 317-644-6291 so that we can address your concerns and work towards a satisfactory resolution. Your satisfaction is of utmost importance to us, and we are here to assist you every step of the way. R. Williams - Azimuth Risk Solutions Customer Service