AzcozyReviews of azcozy.com

BUYER BEWARE!! I emailed the company at least 7 times advising that I wanted a full refund because what I received. not a rug at all but a rectangular piece of foam with a picture on it. I received a reponse from a Nancy Burghart. Her initial response was that I received exactly what I ordered. I tolf hetbthst was incorrect. This rug wad made outnof thin foam and not pile. I paid a total of $124 howevet the giant piece of foam was $89 and she offered me a 20% refund. I said that I could NOT use this rug because it is so thin that it is a danger to even step on. I circled on their advertisment the company claims they will refunf you the full amount IF THE PACKAGE IS NOT OPENED. So another words you will need to be psychic and telepathically know you were duped. This was one reponse: Hi Paula, I see that you received the exact product you ordered. So, if you are dissatisfied with the quality, we will give you 20% refund as an apology in this situation. Hope you accept our sincere apology. Cheers, Nancy Nancy finally sent me her last email which read as follows: Hi Paula, I'm so sorry that you didn't like it. You can return it to our return address here: Address: No.98，WangDongNan Roadm SiJing Town, 202100, Shanghai, China Recipient: ZhengSuLan Phone Number: 15890817875 Cheers, Nancy When I went to the USPS to ship it off I was informed that I would need to pay $65...so Nancy Burkhart has the last laugh since I’m sure she already knew it was going to be to expensive for me to send this piece ofbsponge back. Its going in the garbage. This Company has a 96% dissatisfaction rate. Wow! Paula A Battaglia-Jones

I bought a carpet 20 days ago and I paid $110 dollars, but didn’t receive yet, I have been writing them asking where is my carpet and never received any answer. Someone knows where we can claim? Or this is an scam?

DO NOT ORDERFROM THIS COMPANY. MY “beautiful” sunflower rug was nothing but printed picture on a piece of foam rubber. At one point it obviously got wet. The colors ran together and it had MOLD in several different places. I sent an e-mail with pictures, as they requested. Their reply was i got the item i ordered.

I too ordered a bedding set...received a thin, printed duvet cover. The colors in the ocean scene were bright but a bit blurry and I was disappointed. I considered sending it back but saw online all the problems people were having doing that, so I set it aside. After Christmas I decided to buy a cheap comforter and fill the cover. Not sure how else to secure the cover, I tied it(easy quilting technique) in many places. The result was actually quite nice. My grandson loves his new blanket. Hoping it will last awhile. It definitely was not the best quality but with some help, it turned out to be something special.

Terrible company & merchandise is cheap. They say they say 100% guarantee but is a total lie. Dishonest company & they will rip you off!

Item never arrived and I have sent multiple requests for help. Tracking # has not reported any updates for weeks. I can kiss my $129 purchase good bye. I'M 70 AND ON A FIXED INCOME and will now be much colder in the coming months. No where did I see I was buying from a TURKISH Company. BUY USA !!!!!!!!!

The absolute worst. I cannot tell you how awful this company is. I spent $90 on a piece of crap quilt that is not even a quilt. It is screen printed badly. It was supposed to be a beautiful embroidered quilt. Nothing like what was pictured. Please do not buy from these people. They do not answer return requests.

Website photos of rugs are a bait and switch. They will show you an image of a woven rug, price it such that it's somewhat realistic for a woven rug on sale, then send you what is essentially a printed bath mat. The product it not only low quality for what it is, pixelated and cheap feeling, but something completely different from what was expected to be ordered. Digging around there website they even have a DMCA link to take down copyrighted images. A clear sign that this company takes expects copyright issues.