Awe InspiredReviews of aweinspired.com

Sent a cheaper item than what I ordered. Customer service was no help. All the responsibility lies with me. So disappointed. For a women-owned company, they need to have higher standards to make that title mean something. Take accountability and start doing the right thing. ETA: This response is odd. I sent several photos of the wrong item and was not offered a replacement. Please edit your response to be truthful.

I'll begin by saying I like the piece of jewelry I purchased and I like supporting small businesses. But, when I received a bill for a "subscription" that I was unaware of, it changed my perception of the company I had no interest in becoming a member of their "goddess circle." Apparently they snuck that agreement in somewhere during purchase of my neck chain. They did tell me that they'd cancel the membership, I'll have to make sure they follow through. But I want a hassle-free experience when I shop, I shouldn't have to watch out for extra charges snuck in with the purchase. Also, they told me they'd attempt to resolve this problem, acting as if it was new to them. But when I filled out the form to stop the subscription, there was a drop down menu with an option for "unwanted membership," which means this is a common problem that they're aware of, but continue to do it. Also, I don't like companies that you can only contact online. I prefer to speak with a human being by phone.

I sent multiple emails and photos of my purchases that tarnished after a short time, and they ignored me. Then, finally, a supervisor called me and promised me a store credit for the total cost of the tarnished items, and I got NOTHING!!!! This is a crooked company I would recommend spending your money elsewhere!!!

I am so disappointed and frustrated by the entire experience. I purchased jewelry on 4/18/26 for a birthday gift for 4/30/26 and when completing the purchase, it stated it would arrive by 4/27/26. I have emailed the company three times to the customer service company email to get updates on the order and confirm it would be received by 4/30. I never received a response. On 4/29/26, I received an email from UPS stating it would be delivered on 5/4/26. I will be returning all of the items purchased as they were not received in time and I will never purchase from this company again.

I can not and will not recommend any company that does not sand behind their product and has zero customer service. Awe Inspired unfortunately is one of them. Jewelry is pretty however slightly overpriced and considering that customer service is NON- Existent - overall not worth it. If you have an issue they will simply ignore you. You guys actually lost a very good customer . Good luck. Yulia

I’ve purchased several pieces of jewellery from Awe Inspired and have loved them all. I’ve probably spent a few thousand pounds in total. I’ve not had any issues with tarnishing but I would say that a lot of my pieces were bought between 2020 - 2023/24, so I can’t speak to their later quality. I loved that you used to get points towards your purchases. That was a much better system than this new membership programme that they have. I have seen some negative reviews on here where people complain about being enrolled in the membership without their knowledge. I don’t think that’s fair at all as it is obvious (or at least it was the last time I checked) as they list two prices for the item before you checkout and you can choose if you want the membership price or not. So I think it’s a bit disingenuous for people to blame the company when they clearly weren’t paying attention when they ordered. Saying all that, I am quite disappointed in how expensive their jewellery has become. The prices are a bit mad considering you are not paying for real gold or sterling silver. I don’t think I’ve purchased from them much the last few years because of this. The price for one pendant can be over £200 which is just crazy. It’s a shame too because I would have kept purchasing from them if their price point was better and they went back to their old points system. They’ve updated their real life goddesses pendants and there are a few I really want to purchase. I think they may have lost the ethos they had when they started their company so it doesn’t feel the same ordering from them. I really hate all influencer stuff they are doing as it cheapens the brand.

I love the earrings and necklace I purchased. I get so many compliments every time I wear them. I definitely have my eye on other items.

Amazing! Ships fast, excellent customer service.