AvuleaReviews of avulea.com

I ordered 2 comfort tank bra tops. I did this in March and unfortunately I waited until the summer to wear them. So, the 45-day warranty had passed. I had tried it on quickly and it fit However, within an hour of wearing it I felt something rubbing under my armpit. Both underarms were unraveling. I immediately contacted Avulea and told them when I bought them and what the problem was. I quickly got a response from Margaret (sounds like all reps call themselves Margaret per feedback!). She requested photos. I promptly sent them. Then she asked me what size and color replacement I’d like. I responded to this second request. Then , her third request was she requested email and order #. I had to go back in my files to get this. Then, after I complied with all her requests, I was told the warranty period had lapsed. Why put me through all those hoops? I had said from the get go when I purchased the tops. I am upset because, yes, the warranty period expired BUT the product was obviously defective. Lesson learned - buy from a known company that backs up products.

My experience with Margaret, the customer service representative, was truly exceptional. She was incredibly polite and patient while helping me navigate a complicated sizing issue, and allowing me to keep the original items made the process so much easier. The replacements arrived in perfect condition. While the delivery updates were different from what I am used to with standard domestic couriers, the shipping was straightforward. The items themselves are very comfortable, soft, and pliable, though I did find that the sizing runs a bit small.

They were beyond being helpful. They helped very much so when we ordered the wrong size in getting us what my wife needed. Above and beyond what I expected.

The lady was very nice in offering me another size up to replace my original small size. She will let me keep the small size. If I lose 10 pounds who knows? I may fit into it. But for now I’ll be happy to have the medium size. I have not received it yet and have not received a confirmation email so I will wait for that but otherwise my experience with Avulea has been wonderful. Thx. Rosemarie.

I ordered the comfort bra tank tops, it was buy 2 and get one free. It took a month to get them and when I finally did get them I couldn't even get them over my head. I used their measurements and sizing from their sizing chart on their website. They are very cheaply made and do not even have finished hems around the arms, chest and bottom of the tank top. I am currently trying to get a refund and it is proving to be very difficult. Margaret is less then helpful if she is actually a real person and they are claiming there is no damage, they are not defective or incorrect. I argued that they are definitely incorrect and/or defective when you order a size based on their sizing chart and they are so small that a child wouldn't be able to wear them. I am going to dispute the charge with my credit card company. For those seeing this I hope you haven't ordered from them and if you have get ready for a fight.

Even though size was too small product was great.Customer service was great and to respond so quickly. Looking to receive my new tank tops.Only disappointment delivery took to long Looking to order more items

i had to contact them about my order & they got right back to me with the info that i needed. much appreciate this in this crazy busy world. contact was thru email.

Margaret was exceptionally helpful to me as I tried to decide what size of garment to purchase. It was a pleasure to chat with her as she guided me through the process. I wish all support personnel were as gracious as she is. Cheers to Margaret, I appreciate you!