AVOXIMoving your communications to the cloud doesn't have to be difficult, or expensive. With AVOXI, we enable your company to work anywhere at any time with our global voice and contact center solutions.
AVOXI (avoxi.com) has 152 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Computers & Phones · ALPHARETTA, Georgia
Excellent
Computers & Phones · Atlanta, Georgia
Excellent
Computers & Phones · Atlanta, Georgia
Excellent
Computers & Phones · Atlanta, Georgia
Excellent
152 approved reviews, newest moderated first
Moises F.
Service is good but lack an app on the phone
Response from AVOXIJan 7, 2021
Hi Moises. Thanks for your feedback. We are constantly evaluating new features for our roadmap. I will pass along your interest in an app. Thanks again!
Justin Jaideep X.
Bunch of friendly and task driven team. I use their services to operate a Virtual number. The team has always been very courteous and helpful. Their turn around time to answer questions and resolves issues is less than 4 hours which is fantastic. Never had any trouble with their Virtual number services.
Response from AVOXIJan 7, 2021
Justin - Thanks for the kind words. We look forward to working with you in 2021.
Sam G.
Beware and check your first bill. I signed up for a simple $4.49 business classic plan, only to have without authorisation over $8 in extra monthly fees added (not including call fees on top). Support which was fast to try and upsell, was slow to reply, and eventually refunded. There is no way to cancel your account online, which should have been a red flag when I signed up. So they hold all the control here. I have since cancelled my account and migrated to OpenPhone which is going great.
Response from AVOXIDec 2, 2020
Hi Sam. Due to increasing worldwide administrative costs, a $4.99 administrative services fee was added to all accounts starting December 1, 2020. This should have been communicated on your previous month invoice. We apologize if it was missed.
Jarvous C.
Charged more than the agreed amount from today 01/12/2020. This was not informed by them in advance. These people at this company are thieves and should be prosecuted for fraud.
Response from AVOXIDec 2, 2020
Hi Jarvous. Due to increasing worldwide administrative costs, a $4.99 administrative services fee was added to all accounts starting December 1, 2020. This should have been communicated on your previous month invoice. Please contact [email protected] with questions.
Fuat S.
Avoxi is not only a great platform but has a great support team too. The team has always been extremely helpful with my requests and never let go before solving them 100%.
Jonathan L.
Cancelled in September, but continue to be billed.
Kea M.
Best customer service,all in all my experience with Avoxi has been Good.The Agents are friendly yet professional
Toufic S.
Avoxi generally provides good service.