Danielle S.
amazing services
amazing services
Response from AVOXIJan 11, 2021
Thanks Danielle!

Moving your communications to the cloud doesn't have to be difficult, or expensive. With AVOXI, we enable your company to work anywhere at any time with our global voice and contact center solutions.
AVOXI (avoxi.com) has 152 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Computers & Phones · ALPHARETTA, Georgia
Excellent
Computers & Phones · Atlanta, Georgia
Excellent

Computers & Phones · Atlanta, Georgia
Excellent

Computers & Phones · Atlanta, Georgia
Excellent
152 approved reviews, newest moderated first
Danielle S.
amazing services
Response from AVOXIJan 11, 2021
Thanks Danielle!
Tibor K.
AVOXI has been providing us a great service for a year now, making it for our clients to reach easier at the same time having a presents at an overseas location. We recommend AVOXI for anyone.
Response from AVOXIJan 11, 2021
We appreciate your business Tibor!
Super Imani C.
Phones calls couldn't get better without Avoxi
Response from AVOXIJan 7, 2021
Thank you for your review!
Mauricio V.
The platform is excellent, it just lacks the app to make it mobile
Response from AVOXIJan 7, 2021
Hi Mauricio. Thanks for your feedback. We are constantly evaluating new features for our roadmap. I will pass along your interest in an app. Thanks again!
rohit
Customer service is just fine. Usability is complicated. Billing is not very transparent, added monthly admin fee after 1-2 month usage and additional jargonised fee 'intfee'. Can't really trust them.
Response from AVOXIJan 7, 2021
Rohit. We appreciate your feedback. we always strive to be as transparent as possible with any new fees we have to pass onto our customers. These should have been communicated on your previous month invoice. We apologize if it was missed.
Fernan G.
Very good.. Nothing to worry about when it comes to my business..
Response from AVOXIJan 7, 2021
That's wonderful to hear! Thanks for being a valued customer.
Angilou G.
I was with Avoxi for almost a year. Their customer service is one you want your customers to experience. The service I purchased worked well for my business for the time that I used it. I would recommend it for small businesses who want to have an international number transferred to their local number and never miss a call from your customers.
Response from AVOXIJan 7, 2021
Angilou, we really appreciate your feedback! I'm happy to hear our service team has been such an asset.
Avoxi C.
Two months after opening the account they quietly added a monthly "administrative charge" on the invoice. They do not disclose when you sign up. When I complained they said it is because administrative costs have been rising. Why is it then that for new customers as of right now, there's no mentioning of this. It's really shady deceiving revenue generating practice - get your customers sign in and then milk them when they would accept hundreds of dollars rather than bother moving. Bad practice. It eroded my trust in this company, and we will be moving when we find a time to invest. This month they also introduced a second tiny monthly fee of $3.74 which they call "IntFee" whatever this means. I'm not going to contest this. I'm moving my account elsewhere. I really do not understand how you can build a foundation of your business based on deceit. Avoid Avoxi at all costs.
Response from AVOXIJan 7, 2021
We're deeply sorry to hear this. As with any new fees we have to pass onto our customers we always strive to be as transparent as possible. This administrative fee should have been communicated on your previous month invoice. We apologize if it was missed.