AVIDLOVEReviews of avidlove.com

Product is great price was great

Thought I ordered a small turned out I ordered a large on accident, they are sending me a small replacement at no cost 😃

I ordered 7/11. Shipment divided into 2 packages. 1 package arrived from Florida 7/15. 2nd package had no shipping information as of 7/16 despite my contacting the company three times. Then, questionable shipping information shows up 7/17 saying it's moving through China. Tracking site language written in Chinese characters not English. No offer to re-source the order, reship the order or refund what I paid. Going on 7 days for a simple order / shipment and contacting customer service is like emailing with a bot. If not fixed will not order with this company again. Update - 7/23 -12 days, no package, no refund, no response to email 12 hours ago requesting refund ... just the terse customer service-less negative review response below 👇🏼 which in no way addresses the miserable customer service provided. Tracking information shows package in China as of today, despite being told (lied to) originally it was shipped on 7/12. Just make it right. How hard?

Fast shipping and everything is very comfy.

Clothes looked great online and website looks promising. After ordering some items totaling up to $90, I waited 1 week and a half and heard nothing back from them. No updates on items being shipped or processed. I contacted their customer support and they replied quickly and stated they'll work on the items being shipped and it should ship out within 72 hours. More than 72 hours had passed, and I attempted to contact customer support again and heard nothing back. They literally left me on "Read" on my messages for more than 72 hours. I decided to file a claim with PayPal and they responded quickly within a few hours stating they have been trying to work with me and that I have not been reading my messages. All of a sudden they were able to provide me with the tracking number on my order. Unprofessional people working. Before ordering from them, be prepared to file a claim. Highly recommend to purchase through PayPal for claim reasons. I do not recommend shopping from this website.

It went smoothly. And was able to track the order

I love the material. The product came within the time-frame. Fits great as actual 2x size...my man loved the color. (Light blue)

# listed to call with delivery questions is not active. I paid for expedited delivery and did NOT receive package in that manner. Still do NOT have the order.